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Taskra ‑ AI Customer Support icon

Shopify app

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Taskra ‑ AI Customer Support

Store trained AI for email, live chat, cart recovery and...

Rating on Shopify
5.0(1)
Reviews
1
Developer
Taskra
Launched
August 3, 2026
Pricing
Free plan available. Free trial available.
Languages
English, French, Spanish, German

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Helpdesk

#100 of 264

See the ranked table

Rank in Chat

#322 of 1000

See the ranked table

Bayesian rating

4.71

category median 4.72

Reviews in the last 180 days

1

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

$29/month

band: $10 to $29 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
LiteFreenot offerednonenone stated500 AI replies per month; 1 store connected; Email + Live Chat support; AI training (products + FAQs); Email AI Summaries; 1 Team Member; No Credit Card Required
Standard$29/month$310/year7 daysnone stated4,000 AI replies per month; Email + Live Chat Support; AI Training (products + FAQs); Abandoned Cart Recovery; Analytics Dashboard; Lead collection; Email AI Summaries; 2 Team Members
Plus$59/month$670/year7 daysnone stated10,000 AI replies per month; 3 stores connected; Email + Live Chat Support; Full Analytics Dashboard; Lead Collection & Export; Abandoned Cart Recovery; Review Booster; 4 Team Members
Pro$179/month$1950/year7 daysnone statedEverything in Plus; Unlimited AI replies; Unlimited stores & clients; All channels (Email Copilot & Live chat); API Access & Webhooks; 10 Team Members; Priority Support

Rating distribution

1 ratings on the listing when last refreshed.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsAug 21, 2026XCHOCUnited Kingdom2 days using the app

    "I’ve been using Taskra on my Shopify store and honestly, it’s made a big difference. The AI actually uses your own products, policies and store ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Channels

  • Email
  • Live chat
  • Chatbot
  • Phone
  • Social media
  • Help center
  • Contact form
  • FAQs

Workflow automation

  • Auto-reply
  • AI responses
  • AI summaries
  • Unified inbox
  • Escalation
  • Multi-store
  • Analytics
  • Reports

Real-time messaging

  • AI chatbots
  • Live chat
  • Email chat
  • Social media
  • Multi-language
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Order updates
  • Cross-sell

Customization

  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, gift cards

  • View customers: Customer data
  • View products: Products, collections
  • Edit orders: Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns, draft orders
  • View gift cards: Gift cards

Developer

Taskra

Apps in the dataset:
1
Address:
London, ENG, GB
Website:
not stated
Support email domain:
taskra.ai
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 95 words.Show
  • AI trained on your products, policies, and order history
  • Inbox Copilot drafts email replies you can edit and send
  • Storefront live chat that answers shoppers in your brand voice
  • Abandoned checkout follow-ups that mention items left behind
  • Daily email summaries of conversations the AI handled for you

AI Chatbot & AI Helpdesk trains and answers customers on your store 24/7

Taskra trains on your products, policies, and orders so answers mention real SKUs and tracking, not a generic script. Use it in your support inbox (Gmail or Outlook) and as live chat on the storefront. Inbox Copilot drafts replies in your brand voice; you review, steer the tone, and send, or enable autopilot. The same AI can follow up on abandoned checkouts and capture visitor details. Start on Lite at no cost. Upgrade when you need more replies, seats, or cart recovery.

Questions and comments

Questions people ask about Taskra ‑ AI Customer Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.