Shopify app
Emerginglookfor: Scalable CX Platform
Boost customer service by AI chat bot, FAQ and helpdesk
- Rating on Shopify
- 4.8(32)
- Reviews
- 32
- Developer
- lookfor, Inc.
- Launched
- January 17, 2024
- Pricing
- $2,500/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.74
category median 4.70
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 32
Starting price
$2500/month
band: $300 and up
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Enterprise | $2,500/month | $25000/year | none | none stated | Conversations Scaled to Your Volume; Unlimited Products; Email Agent; Knowledge: FAQs, PDFs & Shopify Pages; Multi-agent System; Track Customer Journey |
Rating distribution
32 ratings on the listing when last refreshed.
- 5 stars30(94%)
- 4 stars2(6%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 23, 2025Animal EssentialsUnited States4 months using the app
"The team was incredibly helpful in getting our chatbot set up, trained, and running smoothly. Every time we've needed support or had questions, they've responded ..."
Developer replied. Read on Shopify
4 starsSep 18, 2025Young Farts RV PartsCanada6 months using the app
"It is a little inconvenient that the contact us button overlaps the button to open and close the customer info side bar, so now I ..."
Developer replied. Read on Shopify
5 starsDec 22, 2024Lifestyle Travel TradingAustralia9 days using the app
"I was recently approached by Ebrar by email. He advised that his App could help me much more than a competitor App I am using ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Behavior tracking
- Agent analytics
- Encryption
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Channels
- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- Contact form
- FAQs
Workflow automation
- Auto-reply
- Response templates
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Order tracking
- Customer notifications
- Feedback surveys
- Multi-language
- Multi-store
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, store analytics, Online Store
- Edit customers: Browsing behavior, merge customers, customer data
- Edit products: Product listings, products, collections
- Edit orders: All order history, draft orders, order edits, returns
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store credit: Store credit accounts, store credit account transactions
- Edit store analytics: Reports, web pixels
- Edit Online Store: Online Store pages, theme, Online Store page content on a path controlled by the app
- View other data: Locations
Developer
lookfor, Inc.
- Apps in the dataset:
- 1
- Address:
- 1111b South Governors Avenue, 20565, Dover, DE, 19904, US
- Website:
- lookfor.ai
- Support email domain:
- lookfor.ai
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
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Gorgias: AI Helpdesk & Chat
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Chatway Live Chat & AI Chatbot
4.9(288) · shares 92% of feature handles
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Zipchat AI Chatbot & Live Chat
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 76 words.Show
- Reduce churn with conditional order cancellation agent
- Use Shopify functions in your agent, eg: Cancel Order, Update Shipping
- Escalate important tickets to support member inside of the lookfor dashboard
- Understand revenue and resolution rate with lookfor data platform
- Create unlimited AI agents to resolve tickets that previously need a human touch
Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI
lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales.
Questions and comments
Questions people ask about lookfor: Scalable CX Platform, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
32 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.