Shopify app
NewQwry: AI, Helpdesk & Live Chat
AI support with live chat, helpdesk, and a unified inbox
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Qwryai
- Launched
- June 8, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 AI credits per month; 1 team seat; 1 AI agent; 1 MB of training content; Website chat widget; Hosted help page; 2 Backstage messages per day |
| Starter | $29/month | $290/year | 7 days | none stated | 2 team seats; 1 AI agent; 1,000 AI credits per month; 10 MB of training content; Social channels; Human escalation and live chat; Ticketing system; AI copilot |
| Growth | $79/month | $790/year | 7 days | none stated | Everything in Starter, plus:; 10 team seats and 5 AI agents; 4,000 AI credits per month; 40 MB of training content; Email channel; Custom branding; API and webhook access; Advanced analytics |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Voice support
- Social media
- Multi-language
- Agent analytics
- Customer insights
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Surveys
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Channels
- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- Contact form
- FAQs
Workflow automation
- Auto-reply
- Response templates
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Order tracking
- Customer notifications
- Feedback surveys
- Multi-language
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- Edit customers: Customer data
- View products: Products, collections
- Edit orders: Draft orders, all order history for the last 60 days
- Edit Online Store: Theme, Online Store page content on a path controlled by the app
Developer
Qwryai
- Apps in the dataset:
- 1
- Address:
- 95-b1 p.g.e.c.h.s phase 1 college road lahore, lahore, 54000, PK
- Website:
- not stated
- Support email domain:
- qwryai.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Desku: Leading AI Chatbot
4.5(2) · shares 80% of feature handles
Garrio: Live Chat & Chatbot
5.0(1) · shares 77% of feature handles
Arbyn: AI Customer Support
No ratings yet · shares 76% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 44 words.Show
- Answer FAQs and order questions using your store’s content and policies
- Hand conversations to your team with context when human support is needed
- Help shoppers discover products with personalized recommendations
- Manage live chat, tickets, and support conversations in one helpdesk
- Automate customer conversations across supported social channels
Give shoppers personalized product recommendations. AI agents resolve customer questions 24/7.
Qwry helps merchants answer FAQs, track orders, and resolve support requests with AI agents. Shoppers can discover relevant products, while teams manage live chat, human handoff, tickets, and social conversations from one inbox.
Questions and comments
Questions people ask about Qwry: AI, Helpdesk & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.