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QuickCEP: AI Support Agent icon

Shopify app

Established

QuickCEP: AI Support Agent

Increase sales while providing excellent customer service.

Rating on Shopify
4.9(56)
Reviews
56
Developer
QuickCEP
Launched
January 5, 2022
Pricing
Free plan available
Languages
English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#49 of 709

See the ranked table

Rank in Helpdesk

#16 of 184

See the ranked table

Bayesian rating

4.77

category median 4.65

Reviews in the last 180 days

1

from the 3 reviews on the listing page

1 and 2 star share

2%

1 of 56

Starting price

$1699/month

band: $300 and up

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedFor individual sellers; 100 Messages/mo (Human & Al); 1 Seat Livechat/Email; AI Chatbots & AI Copilot Basic; Automate AI Chatbots Training; Support GTS
Enterprise$1,699/month$19888/yearnonenone statedChat Agent/Email Agent/Comments Agent; Agent Self-EVO; 10,000 AI Credits; Livechat/Email/Call/SMS/FB/INS/X/WhatsA; Tickets; CDP

Rating distribution

56 ratings on the listing when last refreshed.

  • 5 stars52(93%)
  • 4 stars3(5%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star1(2%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 18, 2026Pascal OfficialUnited StatesOver 2 years using the app

    "We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their ..."

    Read on Shopify

  • 1 starOct 31, 2024LumissenceRomania5 days using the app

    "The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our ..."

    Developer replied. Read on Shopify

  • 5 starsAug 6, 2024GOTRAX CanadaCanadaAbout 2 months using the app

    "Our customer service and operations teams are using this software, and the results are very good! It not only improves work efficiency, but also has ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Social media
  • Multi-language
  • Real-time translation
  • Behavior tracking
  • Customer insights

Automated responses

  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies

Customization

  • Business hours
  • Welcome messages
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Channels

  • Email
  • SMS
  • Live chat
  • Chatbot
  • Phone
  • Social media
  • Self-service
  • Help center
  • Contact form
  • FAQs

Workflow automation

  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-language
  • Multi-store
  • Analytics
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

QuickCEP

Apps in the dataset:
1
Address:
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Website:
not stated
Support email domain:
quickcep.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
  • Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox.
  • Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion.
  • Automated WhatsApp Growth: Send tailored marketing & order updates at scale.
  • Seamless Agent Handover: Intelligently route complex issues to human agents.
  • Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.

Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More.

Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue.

Questions and comments

Questions people ask about QuickCEP: AI Support Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

56 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.