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Social Intents: AI Chatbot icon

Shopify app

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Social Intents: AI Chatbot

AI Chatbot for support with handoff to MS Teams, Google,...

Rating on Shopify
5.0(1)
Reviews
1
Launched
May 12, 2014
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#376 of 1000

See the ranked table

Rank in Helpdesk

#111 of 264

See the ranked table

Bayesian rating

4.71

category median 4.70

Reviews in the last 180 days

0

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

$49/month

band: $30 to $99

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Always FREEFreenot offerednonenone statedMicrosoft Teams and Slack Integration; 1 Live Chat Agent; Limited to 20 Chat conversations/month
Starter plan$49/month$468/yearnonenone statedMicrosoft Teams and Slack Integration; 3 Live Chat Agents; 200 Chat conversations/month
Basic Plan$79/month$828/yearnonenone statedMicrosoft Teams and Slack Integration; Unlimited Agents; 1000 Chat conversations/month; Shortcut Responses; ChatGPT Integration
Pro Plan$132/month$1188/yearnonenone statedMicrosoft Teams and Slack Integration; Unlimited Agents; 5000 Chats/month; Shortcut Responses; ChatGPT Integration; While Label

Rating distribution

1 ratings on the listing when last refreshed.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsApr 21, 2022NewsKeepsakeUnited StatesAlmost 3 years using the app

    "We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • File upload
  • Multi-language
  • Real-time translation
  • Push notifications
  • Callback
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

  • FAQs
  • Greetings
  • Quick replies
  • Surveys
  • Send transcript

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Channels

  • SMS
  • Live chat
  • Chatbot
  • Self-service
  • Help center
  • Contact form

Workflow automation

  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-language
  • Multi-store
  • Analytics
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View store data

Products, orders, Shopify admin

  • View products: Products, collections
  • View orders: All order history for the last 60 days
  • View Shopify admin: Legal policies

Developer

Social Intents

Apps in the dataset:
2
Address:
4880 Lower Roswell Road, Ste. 165 #113, Marietta, GA, 30068, US
Support email domain:
socialintents.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 108 words.Show
  • Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
  • AI Chat with ChatGPT, Claude, & Gemini integration with simple human escalation.
  • AI answers order questions, shipping, tracking, and gives product suggestions.
  • Auto-Translate chats between your visitor and agent language.
  • Set up WhatsApp, Facebook Messenger, and SMS to route to your universal inbox.

Social Intents is a platform for building AI Agents and Live Chat for Customer Support & Sales

Add live chat and an AI shopping assistant to your storefront in minutes.

Your AI agent trains on your store in one click. It reads your product catalog, order status, and store policies, so it can answer "where is my order," "do you have this in stock," and "what is your return policy" without a human.

When a shopper needs a person, the chat hands off to your team inside Slack, Microsoft Teams, Google Chat, or Zoom. No new inbox to learn, no extra app to check. Supports WhatsApp and SMS.

Questions and comments

Questions people ask about Social Intents: AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.