EcomAppReviews
Live Chat & AI ChatGPT : Orka icon

Shopify app

Emerging

Live Chat & AI ChatGPT : Orka

A livechat to chat with your customers. Powered by ChatGPT...

Rating on Shopify
5.0(26)
Reviews
26
Developer
Penida
Launched
December 1, 2023
Pricing
Free plan available. Free trial available.
Languages
English, French, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, Dutch

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#84 of 1000

See the ranked table

Rank in Helpdesk

#24 of 264

See the ranked table

Bayesian rating

4.80

category median 4.70

Reviews in the last 180 days

1

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 26

Starting price

$29/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
LightFreenot offerednonenone statedUnlimited conversations; Livetyping of your customers; Livemap of your customers; Send images; Help Center; 1 team members
PRO$29/monthnot offered14 daysnone statedUnlimited conversations; 3 team members; Help Center; Livetyping of your customers; Livemap of your customers; Send images; AI & Translations
MAX$99/monthnot offered14 daysnone statedUnlimited conversations; 20 team members; Helpcenter; Livetyping of your customers; Livemap of your customers; Send images; AI & Translation

Rating distribution

26 ratings on the listing when last refreshed.

  • 5 stars26(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 22, 2026Berger Luxury ProductsUnited States30 minutes using the app

    "good app i well be using it theo was funny i well take it five stars"

    Read on Shopify

  • 5 starsApr 29, 2025Paisley AutocareUnited KingdomAbout 2 months using the app

    "We've been using the Orka chat app at Paisley Autocare and it’s made a real difference. It’s simple to use, fast, and keeps our team ..."

    Read on Shopify

  • 5 starsFeb 25, 2025The Bedell StandardUnited States4 days using the app

    "Live Chat & AI ChatGPT: Orka is a seamless and efficient app that integrates perfectly with my store, making customer interactions smooth and effortless. The ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Email chat
  • File upload
  • Multi-language
  • Real-time translation
  • Push notifications
  • Callback
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Order updates
  • Upsell
  • Send transcript

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Channels

  • Email
  • Live chat
  • Chatbot
  • Self-service
  • Help center
  • Contact form
  • FAQs

Workflow automation

  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Customer notifications
  • Multi-language
  • Multi-store
  • Analytics
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Penida

Apps in the dataset:
3
Address:
14 RUE CHARLES V, PARIS, 75004, FR
Website:
orka.chat
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
  • Real-time engagement: Connect instantly with visitors.
  • Easy setup: Integrate with Shopify in minutes.
  • User-friendly interface embed into Shopify: Chat effortlessly.
  • Mobile-responsive: Engage customers on any device.

Orka is a Live chat to talk to your customers. Real time support and product recommendations.

Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to set up, effortless to use. Dive into meaningful conversations and turn browsing visitors into loyal customers. Choose Orka for a chat experience that's a cut above the rest, 100% embed into your dashboard. Connect,chat & convert.

Questions and comments

Questions people ask about Live Chat & AI ChatGPT : Orka, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

26 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.