Shopify app
NewUnicall.ai
Your 24/7 AI Phone Agent for Seamless Customer Support
- Rating on Shopify
- 1.0(1)
- Reviews
- 1
- Developer
- UniCall.AI Corp
- Launched
- April 17, 2025
- Pricing
- From $19/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.64
category median 4.72
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
100%
1 of 1
Starting price
$19/month
band: $10 to $29 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Launch plan | $19/month | not offered | 3 days | none stated | Top up at 20 cts per minute; Custom AI Support Agent; Ultra-realistic Voices; Dedicated Phone Number; Only pay for what you use; 15 min initial credit |
| Scale plan | $49/month | not offered | 3 days | none stated | Top up at 15 cts per minute; Custom AI Support Agent; Ultra-realistic Voices; Dedicated Phone Number; Toll-free number available; Up To 3 Simultaneous Calls; Save 25% on usage rate; 30 min initial credit |
| Accelerate plan | $299/month | not offered | 3 days | none stated | Top up at 12 cts per minute; Custom AI Support Agent; Ultra-realistic Voices; Dedicated Phone Number; Toll-free number available; Up To 10 Simultaneous Calls; Save 40% on usage rate; 60 min initial credit |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars0(0%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(100%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starJul 8, 2025Physio Flex ProUnited States7 minutes using the app
"Gave it quick test and very quickly realized it is woefully under developed and lacks very simple modifications that most stores will need."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Phone
- Help center
Workflow automation
- AI responses
- AI summaries
- Ticketing
- Escalation
- Order tracking
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
Developer
UniCall.AI Corp
- Apps in the dataset:
- 1
- Address:
- 1007 N Orange St. 4th Floor Ste 1382, Wilmington, DE, 19801, US
- Website:
- unicall.ai
- Support email domain:
- unicall.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
That Was AI
No ratings yet · shares 67% of feature handles
Ringly ‑ AI Phone Support
4.6(3) · shares 64% of feature handles
Notch – Customer Support Suite
5.0(4) · shares 47% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 75 words.Show
- Instantly get a US phone number with AI-powered 24/7 customer support
- Real-time order status updates directly synced from your Shopify store
- Automated, instant shipping updates and delivery tracking for customers
- Assist your customers with returns, refunds, and related requests
- Provide smooth support for discounts, coupons, and payment-related questions
Unicall: AI-powered customer support agents that handle your calls 24/7.
With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support.
Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed.
Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time.
Questions and comments
Questions people ask about Unicall.ai, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.