Shopify app
NewThat Was AI
AI agent that doesn't just answer calls, it resolves them
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Yolo Humans
- Launched
- July 3, 2026
- Pricing
- From $62/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$62/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $62/month | not offered | none | none stated | 200 minutes (~ 100 calls) included; 1 connected store limit; 1 active voice assistant; Twilio phone number import; Full AI assistant automation; Overage calls: $0.46 / minute |
| Growth | $139/month | not offered | none | none stated | 500 minutes (~ 250 calls) included; 1 connected store limit; 1 active voice assistant; Twilio phone number import; Full AI assistant automation; Overage calls: $0.36 / minute |
| Pro | $209/month | not offered | none | none stated | 1000 minutes (~ 500 calls) included; Up to 3 connected stores; Up to 3 active voice assistants; Twilio phone number import; Full AI voice automation; Overage calls: $0.36 / minute |
| Enterprise | $454/month | not offered | none | none stated | 2500 minutes (~ 1250 calls) included; Up to 3 connected stores; Up to 3 active voice assistants; Twilio phone number import; Full voice assistant automation; Overage calls: $0.26 / minute |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Phone
Workflow automation
- AI responses
- AI summaries
- Ticketing
- Escalation
- Customer notifications
- Analytics
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Draft orders, order fulfillments, all order history for the last 60 days, shipping information
- View other data: Locations
Developer
Yolo Humans
- Apps in the dataset:
- 1
- Address:
- Ahmedabad, Ahmedabad, GJ, 380015, IN
- Website:
- www.thatwasai.com
- Support email domain:
- thatwasai.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Unicall.ai
1.0(1) · shares 67% of feature handles
Ringly ‑ AI Phone Support
4.6(3) · shares 55% of feature handles
Ava AI ‑ AI Voice Agents
5.0(6) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
- AI Call Agent: Handles customer calls end-to-end
- Ticketing: Auto-creates support tickets for issue that require human oversight
- Escalation: transfers live call to store owner's human support agent when needed
- Call Intelligence Dashboard: Every call logged with AI summary & full transcript
- Outbound call campaigns: Recover abandonded carts with auto outbound campaigns
AI phone agent that handles customer calls 24/7 - answers, acts, resolves.
THAT WAS AI turns your phone support into a 24/7 AI-powered call center built for Shopify. Customers can call to track orders, update shipping addresses, check product availability, request refunds, or even place new orders - all handled instantly by AI, no human needed. When things escalate, it transfers to your team with full context. Every call gets auto-summarized with transcripts and analytics in your dashboard. Setup takes minutes - connect your store, configure your assistant, go live.
Questions and comments
Questions people ask about That Was AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.