Shopify app
EmergingAva AI ‑ AI Voice Agents
24/7 AI agent that answers calls and recovers abandoned carts
- Rating on Shopify
- 5.0(6)
- Reviews
- 6
- Developer
- Ava AI Nexus LLC
- Launched
- September 16, 2025
- Pricing
- From $29/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.75
category median 4.72
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 6
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Support | $29/month | not offered | 7 days | $29/mo: $0.10 per minute after 100 included minutes monthly | 24/7 inbound AI receptionist; 100 call minutes included monthly; SMS integration; Call recordings & transcripts; Dedicated business phone number; $0.10/min after included minutes |
| Recover | $99/month | not offered | 7 days | $0.08 per minute after 400 included minutes monthly | Everything in Support; Outbound abandoned cart recovery calls; 400 call minutes included monthly; Email integration; Custom voice cloned from your audio; $0.08/min after included minutes |
| Scale | $499/month | not offered | 7 days | $499/mo: $0.07 per minute after 1500 included minutes monthly | Everything in Recover; 1,500 call minutes included monthly; Up to 5 AI agents & 20 phone numbers; Multiple phone numbers per agent; Priority support; $0.07/min after included minutes |
Rating distribution
6 ratings on the listing when last refreshed.
- 5 stars6(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 26, 2026Coreva Labs USAUnited StatesAbout 2 months using the app
"Been using Ava for about 2 months now and the ROI has been fantastic, no longer needed any of my support team to worry about ..."
5 starsFeb 13, 2026MILFSRACKUnited States5 months using the app
"Been using this for a couple of weeks now it definitely handles a lot of my customer inquiries for me and it does sound realistic ..."
5 starsDec 3, 2025Nectr.EnergyUnited States3 months using the app
"Didn’t think customers would use it but they are and we’re discovering new questions, concerns, and it has helped our entire customer support ecosystem more ..."
Screenshots
5 of 11 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Ava inbound support and outbound cart recovery in one agent 
2 of 5: Outbound cart recovery calls and attributed revenue board 
3 of 5: Call transcript, sentiment, resolution, and MP3 playback 
4 of 5: Knowledge Hub upload for policies, docs, and store URLs 
5 of 5: Inbound call data and analytics
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- SMS
- Phone
Workflow automation
- AI responses
- AI summaries
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history, order edits
- Edit discounts: Discount codes and promotions
Developer
Ava AI Nexus LLC
- Apps in the dataset:
- 1
- Address:
- 30 N GOULD ST, Sheridan, WY, 82801, US
- Website:
- avasales.ai
- Support email domain:
- avasales.ai
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
- Answers inbound support calls 24/7 on a dedicated store number.
- Looks up orders, edits items, and processes refunds on the call.
- Calls shoppers who abandon checkout and texts discount links to convert them.
Ava answers support calls and recovers abandoned carts by phone.
Transform your store's customer service. After install, you get a dedicated number and Ava syncs products, orders, and policies. On inbound calls, Ava answers product and policy questions, looks up orders, texts tracking numbers & can process refunds while the shopper is on the line. Calls are recorded and transcribed. On outbound, Ava calls shoppers who abandon checkout, answers objections, and can text the checkout link mid-call. Train Ava from docs, pasted text, catalog scan, or URL crawl.
Questions and comments
Questions people ask about Ava AI ‑ AI Voice Agents, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.