Shopify app
NewRingly ‑ AI Phone Support
AI voice agent resolves your customer calls and helps them...
- Rating on Shopify
- 4.6(3)
- Reviews
- 3
- Developer
- Ringly
- Launched
- July 24, 2025
- Pricing
- Free plan available. Usage charges apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.57
category median 4.53
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Pricing is set outside Shopify: External charges may be billed by Ringly separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Start free | Free | not offered | none | none stated | Set up Seth for free; Pay $0 until Seth handles real calls |
| Pay as you go | Estimated monthly cost | not offered | none | none stated | Seth handles your support calls 24/7; Resolves all call types for ecommerce; 50 phone conversations included; Then $1.99 per conversation; Spam, hang-ups and wrong numbers free; Set a monthly spend limit; Not happy in 30 days? $99 back |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars2(67%)
- 4 stars1(33%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 10, 2026OroBodyUnited StatesAbout 2 months using the app
"Awesome app. Customers trust your store more, helps with customer service, realistic voice and it even sells your products to customers during the call."
Developer replied. Read on Shopify
4 starsJun 29, 2026SLRspeedUnited StatesAbout 1 hour using the app
"There was initial issues with cancelling on their service but after expressing my concerns they tell me they are fixing the UI to tell more ..."
Developer replied. Read on Shopify
5 starsJan 16, 20268motivUnited States29 days using the app
"This apps just what we needed. Ringly has excellent support. All our problems , which have usually been unknown to us, have been solved quickly ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Phone
Workflow automation
- AI responses
- AI summaries
- Ticketing
- Escalation
- Tagging
- Order tracking
- Multi-language
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts
- View customers: Browsing behavior, customer data
- View products: Inventory, product listings, products, collections
- Edit orders: Assigned fulfillment, draft orders, order fulfillments, order edits, all order history, returns, shipping information
- View discounts: Discount codes and promotions
Developer
Ringly
- Apps in the dataset:
- 1
- Address:
- Rotterdam, NL
- Website:
- not stated
- Support email domain:
- ringly.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 100 words.Show
- Already resolves order status, returns, stock and product questions
- Want it to handle more call types? Describe them, and the AI Coach builds it
- Knows when to escalate: transfer, email, or helpdesk
- Keep your support workflows, helpdesk, and phone number (or use ours)
- Shows call history, resolution analytics, ROI, and revenue per call
Let AI resolve every support call. WISMO, returns, subscription, product calls, AI handles it all.
Seth, the AI phone agent answers your store's calls 24/7. It tracks orders, handles returns, subscriptions updates, product advice, inventory and policy calls. When it knows it cannot help, it escalates to your team. It knows the caller and their orders before it picks up. Trained on your site, docs and product catalog, it speaks 40+ languages in the voice and accent you pick. The AI Coach sets it up with you. Just ask it to update settings, add actions or skills, or build integrations.
Questions and comments
Questions people ask about Ringly ‑ AI Phone Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.