Shopify app
NewSupportRetriever AI Assisted
AI-assisted customer support, without the helpdesk bloat
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Amitay Tweeto
- Launched
- February 16, 2026
- Pricing
- $0.99/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$0.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Pro | $0.99/month | $9.99/year | none | none stated | Increase to 1k inbound messages p/month |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Contact form
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, orders
- View customers: Customer data
- View orders: All order history for the last 60 days
Developer
Amitay Tweeto
- Apps in the dataset:
- 1
- Address:
- Olympus 219, Utrecht, 3524wc, NL
- Website:
- not stated
- Support email domain:
- form.supportretriever.com
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Ticketline: Support Tickets
5.0(1) · shares 50% of feature handles
Webkul Helpdesk Support‑UVdesk
5.0(7) · shares 40% of feature handles
CS Shield: Form Protection
5.0(1) · shares 40% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 68 words.Show
- Hide your email with a branded support form
- Spam protection for incoming requests
- Chat-like inbox with threaded conversations
- AI-Powered Reply Suggestions
- Shopify order context: order count, lifetime value, last order date
Turn your contact form into a support inbox. Use order data to reply with full purchase context.
SupportRetriever adds a branded support form to your storefront and routes submissions into a simple inbox. Conversations are threaded per customer, and each request includes Shopify customer and order details so you can respond faster and keep support organized. Let AI assist you with intelligent reply suggestions for every customer message.
Questions and comments
Questions people ask about SupportRetriever AI Assisted, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.