EcomAppReviews

Shopify app

Emerging

Webkul Helpdesk Support‑UVdesk

Automate customer support inquiries across all channels easily

Rating on Shopify
5.0(7)
Reviews
7
Launched
May 19, 2017
Pricing
$36/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Helpdesk

#5 of 13

See the ranked table

Bayesian rating

4.36

category median 4.33

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 7

Starting price

$36/month

band: $30 to $99 · 30-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Enterprise Plan$36/monthnot offered30 daysnone stated$36 for Two Agents; Multiple Stores; 50+ Apps; Unlimited Mailbox; All Enterprise Plan Features

Rating distribution

7 ratings on the listing at crawl time.

  • 5 stars6(86%)
  • 4 stars1(14%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 4, 2024PE - Flawless Bloom LLCUnited States5 months using the app

    "I used Webkul Helpdesk Support—UVdesk and was impressed by its user-friendly interface and intuitive design. The standout aspect was the exceptional support from the Webkul ..."

    Read on Shopify

  • 5 starsOct 29, 2019Self Reliance OutfittersUnited States7 days using the app

    "A very easy to use program. Intergration of other apps are very straightforward and the step by step instructions are great. Support was very attentive ..."

    Read on Shopify

  • 5 starsJul 13, 2018PopaballUnited KingdomAbout 1 month using the app

    "Thank you Vidushi for all your help and support in setting the app up. The App seems like it can do everything and anything required ..."

    Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • Webkul Helpdesk Support‑UVdesk Shopify app screenshot: Shopify Helpdesk Admin Ticket View
    1 of 5: Shopify Helpdesk Admin Ticket View
  • Webkul Helpdesk Support‑UVdesk Shopify app screenshot: Shopify Helpdesk Admin Inner Ticket View
    2 of 5: Shopify Helpdesk Admin Inner Ticket View
  • Webkul Helpdesk Support‑UVdesk Shopify app screenshot: Shopify Helpdesk Customer Ticket View
    3 of 5: Shopify Helpdesk Customer Ticket View
  • Webkul Helpdesk Support‑UVdesk Shopify app screenshot: Shopify Helpdesk Customer Inner Ticket View
    4 of 5: Shopify Helpdesk Customer Inner Ticket View
  • Webkul Helpdesk Support‑UVdesk Shopify app screenshot: Shopify Helpdesk Binaka and Form configuration
    5 of 5: Shopify Helpdesk Binaka and Form configuration

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Channels

  • Email
  • Help center
  • Contact form

Workflow automation

  • AI responses
  • Ticketing

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Webkul Software Pvt Ltd

Apps in the dataset:
17
Address:
H-28, Sector 63, Noida, UP, 201301, IN
Support email domain:
uvdesk.com
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

7 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.