Shopify app
NewCS Shield: Form Protection
Shield your support team from abusive customers
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- LightWeight Applications
- Launched
- January 29, 2026
- Pricing
- $4.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.65
category median 4.65
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$4.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Monthly Cost | $4.99/month | $49.99/year | 14 days | none stated | not listed |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 18, 2026STA OnlineAustralia17 minutes using the app
"Contact form abuse isn't something you think about until someone on your team has to sit there and read it. Took two minutes to set ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Contact form
Workflow automation
- Escalation
- Spam detection
- Analytics
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
LightWeight Applications
- Apps in the dataset:
- 1
- Address:
- Torquay, VIC, AU
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
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SupportRetriever AI Assisted
No ratings yet · shares 40% of feature handles
Fleeta ResolvePilot: Support
No ratings yet · shares 33% of feature handles
Unanimity
5.0(1) · shares 31% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 56 words.Show
- Automatically censors profane and violent language before it reaches your team
- Flags hostile messages, legal threats, and spam so your team can prioritise
- Works with your existing contact form — no new pages or customer-facing changes
- Sends shielded emails directly to your support inbox
- Tracks sentiment trends in your Shopify admin dashboard
Your customer service team shouldn't have to face harassment, threats, or abuse just to do their job
CS Shield intercepts every contact form submission on your store, runs it through AI analysis, and delivers a cleaned-up version to your inbox with profanity censored, hostile tone flagged, and legal or harm threats highlighted before anyone reads them.
Questions and comments
Questions people ask about CS Shield: Form Protection, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.