Shopify app
NewResponseCX
Autonomously resolve your customer service tickets
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Stateset, Inc.
- Launched
- May 12, 2021
- Pricing
- From $170/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.33
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$170/month
band: $100 to $299 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| ReSponse Hero | $170/month | not offered | 30 days | none stated | not listed |
| ReSponse Pro | $350/month | not offered | 30 days | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- SMS
- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- Contact form
- FAQs
Workflow automation
- Auto-reply
- Response templates
- AI responses
- AI summaries
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Order tracking
- Multi-language
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- & more
- 3PLs
- orders
- returns
- Subscriptions
- tracking
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Stateset, Inc.
- Apps in the dataset:
- 1
- Address:
- 650 California St, San Francisco, CA, 94108, US
- Website:
- stateset.com
- Support email domain:
- stateset.io
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Gorgias: AI, Helpdesk & Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
HelpDesk.com AI Ticketing
1.0(1) · shares 45% of feature handles
Willdesk: Live Chat&AI Chatbot
4.7(383) · shares 33% of feature handles
Re:amaze AI Helpdesk & Chat
4.4(181) · shares 31% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 57 words.Show
- Accurate and personalized ticket resolution using AI
- Auto-close tickets that have been resolved with personalized responses.
- Integrated with Gorgias for auto-resolving customer tickets
- Add and Update answers based on your knowledge base, rules and brand attributes
- Automate Order Cancellations, Order Tagging and Order Modifications
Autonomously resolve your tickets
ResponseCX delivers intelligent, autonomous AI Agents that execute tasks, make decisions, and drive results. Our digital workforce revolutionizes DTC customer service operations, handling everything from order modifications to subscription changes with unparalleled efficiency. Join us in reshaping the commerce landscape with AI-driven, result-oriented solutions that transform your CX operations and delight your customers.
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.