Shopify app
NewSelfiChat
AI chat that learns your store. Zero templates, real answers.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Elarix Dev
- Launched
- June 22, 2026
- Pricing
- Free plan available
- Languages
- English, French
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 20 AI conversations per month; Auto-generated FAQ from your store; Smart escalation to your inbox; 35+ languages supported; GDPR compliant by default |
| Starter | $19.99/month | not offered | none | none stated | 100 AI conversations per month; Auto-generated FAQ from your store; Smart escalation to your inbox; 35+ languages supported; Describe your shop feature; Priority email support |
| Pro | $44.99/month | not offered | none | none stated | Everything in Starter; 500 AI conversations per month; Advanced conversation analytics; Custom FAQ editor; Conversation export; Custom widget branding; Priority chat support |
| Business | $129.99/month | not offered | none | none stated | Everything in Pro; 1500 AI conversations per month; Dedicated account manager; Dedicated account manager; SLA guarantees; Phone and chat support; Priority feature requests; Quarterly business review |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
Automated responses
- FAQs
- Quick replies
Customization
- Chat window
- Welcome messages
- Chat buttons
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, Online Store, Shopify admin
- View products: Products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages
- Edit Shopify admin: Files, legal policies
Developer
Elarix Dev
- Apps in the dataset:
- 2
- Address:
- 13 rue du fossard, Annemasse, 74100, FR
- Website:
- elarixdev.com
- Support email domain:
- elarixdev.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
AskNest: AI Chatbot & FAQ Bot
5.0(1) · shares 78% of feature handles
Milly Chat
5.0(2) · shares 70% of feature handles
ChatPal — AI Sales Chatbot
No ratings yet · shares 67% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- Auto-generated FAQ from your store policies, products and pages in 30 seconds
- AI assistant Lea answers in 35+ languages with your store's voice and rules
- Order lookup, product search, and policy answers from one storefront widget
- Smart escalation to human inbox when AI confidence drops below threshold
- GDPR compliant with zero customer data storage and EU-based hosting
AI chat that scans your store and answers customer questions in your voice, 24/7 and in 35+ language
SelfiChat is a customer support assistant built by Elarix Dev Ltd, a UK company. It scans your store policies, products, and pages, then generates ready-to-use FAQ in 30 seconds. The AI assistant Lea answers in your store's voice and escalates complex cases to your inbox. The widget supports 35+ languages, includes order lookup and product search, and works 24/7. GDPR-compliant with zero customer data storage. No configuration required to get started.
Questions and comments
Questions people ask about SelfiChat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.