Shopify app
LeaderBuilt for ShopifyDondy: WhatsApp Marketing+Chat
Abandoned cart recovery, AI agent & automations on WhatsApp
- Rating on Shopify
- 4.9(828)
- Reviews
- 828
- Developer
- Dondy
- Launched
- March 15, 2023
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, Italian, Portuguese (Brazil), French
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.88
category median 4.60
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
3%
25 of 828
Starting price
$6.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | WhatsApp button; Unlimited conversations; Custom size & location; Prefilled messages |
| Pro | $6.99/month | $67.10/year | 7 days | none stated | Free+; WhatsApp Button Premium Designs; WhatsApp widget Text Customization; Include Product URL; Custom Hours; Analyzing Reports; Manual Abandoned Cart Recovery; Manual Order Confirmation Messages |
| Power Automation | $79.99/month | $719.88/year | 7 days | rates start from $0.0158 (US). Free 1,000 one-click messages every 30 days. | Pro+; WhatsApp Abandoned Cart Recovery; WhatsApp Marketing Campaigns; Automated Customizable Messages; Bulk Messaging for Shopify Segments; Inbox with Shopify integration; Official WhatsApp API integration |
| Elite | $159.99/month | $1439.88/year | 7 days | WhatsApp rates start from $0.0126 (US). Free 1,000 one-click messages every 30 days. | Power Automation+; AI Chatbot for Sales & Support; AI Corrections & Training; AI Product Recommendations; WhatsApp inbox with 5 Agents; Green Tick Verification Assistance; VIP account manager; Unlimited WhatsApp flows |
Rating distribution
828 ratings on the listing at crawl time.
- 5 stars762(92%)
- 4 stars35(4%)
- 3 stars6(1%)
- 2 stars4(0%)
- 1 star21(3%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 14, 2026TriVision - מגדירים את סביבת העבודה מחדשIsrael2 months using the app
"I highly recommend Dondy. Their platform has made a real difference for our WhatsApp marketing and customer communication. A special thank you to Alon. He ..."
5 starsAug 24, 2026ShopyneerEgypt3 days using the app
"Best Version Dondy has been a great solution for managing WhatsApp communication and improving our customer experience. The platform is easy to use, reliable, and ..."
5 starsAug 18, 2026TANAOR – Nano JewelryIsrael3 months using the app
"We’ve had a great experience using Dondy. The platform is easy to use, intuitive, and makes everything simple and straightforward. The team is always responsive ..."
Screenshots
5 of 6 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: marketing, sales, operation and ai support on WhatsApp 
2 of 5: Maximize conversions with personalized WhatsApp automation flows 
3 of 5: Better customer experience and easy operation cod automations 
4 of 5: Grow revenue with personalized WA marketing campaigns 
5 of 5: WhatsApp ai agents for support and sales
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Email reminders
- Personalized campaigns
- Retargeting ads
- SMS notifications
- Cross-device carts
- Opt-in pop-ups
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Custom branding
- Triggers
- Templates
- Customizable widgets
- Multi-language
- Targeting rules
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- Cart recovery
- COD verification
- Discounts
- FAQs
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Flow, Shopify Admin, Flow
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store, custom data
- Edit customers: Customer data
- View products: Products, collections
- Edit orders: Order fulfillments, all order history
- View Online Store: Checkout page
- View custom data: Metaobjects
Developer
Dondy
- Apps in the dataset:
- 1
- Address:
- Givaytim, IL
- Website:
- www.dondy.net
- Support email domain:
- dondy.net
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
WhatFlow: Whatsapp Automation
3.9(332) · listed as similar by Shopify
WhatFlow WhatsApp Business API
On Shopify, not yet in the dataset · listed as similar by Shopify
CK: Abandoned cart on WhatsApp
On Shopify, not yet in the dataset · listed as similar by Shopify
Gupshup: WhatsApp Marketing
5.0(1) · shares 60% of feature handles
Ctx: WhatsApp Chat + Marketing
4.9(258) · shares 59% of feature handles
YCloud: WA Chat & Marketing
5.0(1) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Recover abandoned carts & any WhatsApp automation via WhatsApp API integration.
- Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns.
- AI WhatsApp chatbot and agents for sales & support + multi agents inbox.
- Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google.
- Responsive WhatsApp chat button icon, widget that improves customer experience.
WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI
Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS.
Questions and comments
Questions people ask about Dondy: WhatsApp Marketing+Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
828 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.