Shopify app
EstablishedBuilt for ShopifyReco: WhatsApp Chat, Cart & AI
Abandoned cart recovery, COD confirmation & AI on WhatsApp
- Rating on Shopify
- 5.0(51)
- Reviews
- 51
- Developer
- Coconut Apps
- Launched
- March 20, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Arabic, German, Spanish, French, Italian, Dutch, Portuguese (Brazil)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.83
category median 4.65
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 51
Starting price
$19/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Forever | Free | not offered | none | none stated | Unlimited WhatsApp chats; Fully customizable design; Mobile & desktop support; No coding required; WhatsApp Chat widget; Custom icon, position & rules; Welcome bubble & agent avatar; Unlimited storefront clicks |
| Lite | $19/month | not offered | 7 days | none stated | All except integrations & A/B testing; Automation builder & templates; Abandoned cart, order & shipping flows; Cash-on-delivery confirmations; AI chatbot & shared team inbox; Review requests & back-in-stock alerts; Broadcast campaigns & smart audiences; Opt-in popup, subscribers & CSV export |
| Pro | $49/month | not offered | 7 days | none stated | Everything in Lite; Klaviyo subscriber sync; Zapier: connect 6,000+ apps; Shopify Flow triggers & send action; Shiprocket, Judge.me & Loox integrations; Webhooks & API events; Priority support; A/B testing |
Rating distribution
51 ratings on the listing when last refreshed.
- 5 stars51(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 13, 2026Elegant SolesUnited States4 days using the app
"The multilingual AI support is especially helpful for our customers. Reco makes it much easier to answer product questions quickly while keeping the option to ..."
Developer replied. Read on Shopify
5 starsSep 11, 2026Style & MoreAustralia4 days using the app
"Very useful app for growing WhatsApp subscribers. The popup and broadcast campaign features make customer outreach easier."
Developer replied. Read on Shopify
5 starsSep 6, 2026BracelyUnited States4 days using the app
"The AI chatbot saves us a lot of time by answering common questions and handing over to our team when needed."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
Automated responses
- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Review requests
- Shipping alerts
- Order updates
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Agent avatar
Cart recovery
- Email reminders
- Personalized campaigns
- Retargeting ads
- SMS notifications
- Web push notifications
- Cross-device carts
- Opt-in pop-ups
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Custom branding
- Pop-up builder
- Custom discount codes
- Triggers
- Templates
- Customizable widgets
- Multi-language
- A/B testing
- Targeting rules
- Behavior tracking
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Meta 135 apps
- WhatsApp 319 apps
- WhatsApp Business 34 apps
- WhatsApp Business Platform 8 apps
- WhatsApp Chat 5 apps
- WhatsApp Cloud API 6 apps
Shopify surfaces: Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days, draft orders
- View Online Store: Checkout page, Online Store pages, theme
Developer
Coconut Apps
- Apps in the dataset:
- 2
- Address:
- Kehilat Saloniki St 7, Tel Aviv-Yafo, 5259408, IL
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
WhatFlow: Whatsapp Automation
3.9(332) · listed as similar by Shopify
WhatFlow WhatsApp Business API
5.0(50) · listed as similar by Shopify
SH: WhatsApp Chat & Marketing
4.6(58) · shares 63% of feature handles
QR ‑ WhatsApp & RCS Marketing
4.9(218) · shares 62% of feature handles
Spur: AI Agent & WhatsApp API
5.0(115) · shares 61% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- WhatsApp chat button for your store, fully customizable, no code
- Abandoned cart recovery with automatic WhatsApp reminders
- COD order confirmation: customers reply YES or NO, orders are tagged
- Order confirmation and shipping updates with fully editable templates
- AI chatbot replies 24/7 in your customer's language, then hands off
Recover abandoned carts, confirm COD orders and send order updates on WhatsApp. AI replies 24/7.
Reco turns WhatsApp into your best sales channel. Add a WhatsApp chat button to your store, recover abandoned carts with automatic reminders, confirm cash on delivery orders with a YES/NO reply, send order confirmations and shipping updates, and run broadcast campaigns. Every message template is fully editable, in your customers' language. An AI chatbot answers product questions 24/7 and hands off to your team. Keep using your WhatsApp Business app on the same number.
Questions and comments
Questions people ask about Reco: WhatsApp Chat, Cart & AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
51 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.