EcomAppReviews
SH: WhatsApp Chat & Marketing icon

Shopify app

EstablishedBuilt for Shopify

SH: WhatsApp Chat & Marketing

Support Chat, Cart Recovery, COD and Marketing on WhatsApp

Rating on Shopify
4.6(58)
Reviews
58
Developer
HolaManito
Launched
May 20, 2021
Pricing
Free to install
Languages
Arabic, English, Spanish, Italian, Portuguese (Brazil), French

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Abandoned cart

#45 of 261

See the ranked table

Rank in Chat

#56 of 709

See the ranked table

Bayesian rating

4.63

category median 4.68

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

5%

3 of 58

Starting price

$5/month

band: Under $10

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneCharges apply for Abandon Cart Recovery, Order confirmation, Order Shipment & COD WhatsApp messagesUnlimited WhatsApp Chat & Share; Abandoned Cart recovery on WhatsApp; Order Confirmation & Shipment messages; Cash on Delivery confirmation messages; Bulk Messages for Marketing Campaigns; Premium Chat & Share Button Designs; Stats & reports for automation
Pro$5/monthnot offerednoneCharges apply for Abandon Cart Recovery, Order confirmation, Order Shipment & COD WhatsApp messagesEverything in Free plan; Your brand name & logo in messages; Unlimited Template customization; Multi language template support

Rating distribution

58 ratings on the listing when last refreshed.

  • 5 stars55(95%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star3(5%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 8, 2025Gems and GlitterIndia3 days using the app

    "Never seen such a supportive team before! They help with even the tiniest things and are always quick to respond. Thanks a lot, guys!"

    Read on Shopify

  • 1 starSep 10, 2025EverantaIndia8 minutes using the app

    "For the Indian people, This app is worst because they charge 11 indian rupees cost for a single message.... that's ridiculous...."

    Developer replied. Read on Shopify

  • 5 starsNov 14, 2023onlinemarkatJordan2 days using the app

    "The app is beneficial and easy to configure. Customer support is amicable. We tried many apps before, but WhatsApp Abandoned Cart & Chat is more ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Cart recovery

  • Email reminders
  • Exit pop-ups
  • Personalized campaigns
  • Retargeting ads
  • SMS notifications
  • Web push notifications
  • Multi-channel messaging
  • Cross-device carts
  • Opt-in pop-ups
  • Discount offers
  • Time-limited offers
  • Games and contests
  • Conversion tracking
  • Automated workflows

Display options

  • Custom branding
  • Pop-up builder
  • Custom discount codes
  • Triggers
  • Templates
  • Customizable widgets
  • Multi-language
  • A/B testing
  • Targeting rules
  • Behavior tracking

Real-time messaging

  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Voice support
  • Video calls
  • Social media
  • File upload
  • Multi-language
  • Real-time translation
  • Push notifications
  • Callback
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys
  • Send transcript

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin, Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

HolaManito

Apps in the dataset:
1
Address:
9916 Palazzo St, Seffner, FL, 33584, US
Website:
sweethelp.io
Support email domain:
sweethelp.io
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
  • Add a WhatsApp chat & share button for customer support
  • Unlimited chat and share options along with Premium button designs.
  • Automatically recover abandoned carts with personalized, targeted messages.
  • Send order notifications, shipment updates, and COD confirmations.
  • Run bulk messaging campaigns with detailed performance and conversion stats.

Enhance sales by automating marketing, abandoned cart recovery and customer communication via chat.

SweetHelp helps you recover abandoned carts via integration with the WhatsApp Business API. It saves you precious time with its marketing automation & abandoned cart recovery tool which helps you improve your sales using real-time data. SweetHelp uses recommended marketing techniques & allows you to reach customers & grow sales with automated and customizable messaging templates, putting everything on autopilot so you can go along and run your business. "WhatsApp" is a trademark of Meta, Inc.

Questions and comments

Questions people ask about SH: WhatsApp Chat & Marketing, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

58 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.