EcomAppReviews
B: WhatsApp, Voice, SMS & Chat icon

Shopify app

Established

B: WhatsApp, Voice, SMS & Chat

WhatsApp, AI Voice & SMS to recover carts, broadcast &...

Rating on Shopify
4.6(409)
Reviews
409
Developer
BiteSpeed
Launched
October 7, 2019
Pricing
Free to install. Additional charges may apply.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Abandoned cart

#9 of 261

See the ranked table

Rank in Chat

#13 of 709

See the ranked table

Bayesian rating

4.61

category median 4.68

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

6%

26 of 409

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD/INR. Recurring and usage-based charges are billed every 30 days

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneAll charges are billed in USD/INR. Recurring and usage-based charges are billed every 30 daysWhatsApp Chat Button; AI voice agent; Abandoned Cart Recovery; WhatsApp Broadcasts; WhatsApp Support Inbox; Popup Widget; Spin the Wheel; Custom Branded button

Rating distribution

409 ratings on the listing when last refreshed.

  • 5 stars375(92%)
  • 4 stars8(2%)
  • 3 stars0(0%)
  • 2 stars4(1%)
  • 1 star22(5%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starOct 19, 2026MinimulIndia9 months using the app

    "TERRIBLE- Their team Akshita and Akanksha, quickly onboarded and charged the amount through Shopify but offered no service. Wouldnt reply on the group, nor pickup ..."

    Read on Shopify

  • 5 starsOct 14, 2026Natrique NaturalsIndia6 months using the app

    "We’ve had a good experience using BiteSpeed for our Shopify store. The platform helps us streamline customer communication, improve engagement, and manage customer interactions more ..."

    Read on Shopify

  • 5 starsOct 8, 2026Absolut Pet IndiaIndia12 months using the app

    "Migrating to Bitespeed has been a huge benefit for us as a brand. With WhatsApp marketing, AI calls, and other features under one umbrella, tracking ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Cart recovery

  • Email reminders
  • Exit pop-ups
  • Personalized campaigns
  • SMS notifications
  • Web push notifications
  • Multi-channel messaging
  • Opt-in pop-ups
  • Discount offers
  • Time-limited offers
  • Games and contests
  • Conversion tracking
  • Automated workflows

Display options

  • Custom branding
  • Pop-up builder
  • Custom discount codes
  • Triggers
  • Templates
  • Customizable widgets
  • A/B testing
  • Targeting rules
  • Behavior tracking

Real-time messaging

  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Voice support
  • Social media
  • Push notifications
  • Callback
  • Behavior tracking
  • Agent analytics
  • Customer insights

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • Greetings
  • Product recommendations
  • Quick replies
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell

Customization

  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

BiteSpeed

Apps in the dataset:
1
Address:
I - 1102, Park View City, Sohna Road, Sector - 48,, Gurgaon, Haryana, Gurgaon, HR, 122002, IN
Support email domain:
bitespeed.co
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
  • AI Voice Agents call abandoned carts, answer questions and offer discounts
  • Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns
  • Install Spin The Wheel & Exit Popups To Build WhatsApp, Voice, SMS Subscribers
  • Integrate Chatbots into Marketing & Support campaigns to drive more sales
  • Collect reviews on WhatsApp and push to Judgeme, Stamped, Loox, Yotpo

AI Voice Agents, WhatsApp marketing, chatbots and omnichannel helpdesk to drive revenue without ads.

Boost sales with AI Voice Agents that call shoppers to recover abandoned carts and confirm COD orders, plus WhatsApp abandoned cart recovery, subscribers, upselling/cross-selling, and converting cash on delivery to prepaid. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox brings voice, WhatsApp, Instagram and Messenger together to engage customers, automate queries, and assist with additional purchases.

Questions and comments

Questions people ask about B: WhatsApp, Voice, SMS & Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

409 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.