EcomAppReviews

Shopify app

Established

Spur: AI Agent & WhatsApp API

Sell more with WhatsApp marketing and abandoned cart recovery

Rating on Shopify
5.0(115)
Reviews
115
Developer
Spur
Launched
September 5, 2022
Pricing
From $39/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Abandoned cart

#19 of 184

See the ranked table

Rank in Chat

#22 of 466

See the ranked table

Bayesian rating

4.89

category median 4.67

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 115

Starting price

$39/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
AI Start$39/month$374.40/year14 days$12 per 1,000 extra AI credits once the monthly credits are used up. Extra credits never expire.2,000 AI credits a month; 1 each of WhatsApp, IG, FB and live chat; 2 user seats; 25 automation flows, 15 segments
AI Accelerate$159/month$1526.40/year14 days$12 per 1,000 extra AI credits once the monthly credits are used up. Extra credits never expire.12,000 AI credits a month; 2 each of WhatsApp, IG, FB and live chat; 5 user seats; 50 automation flows, 40 segments
AI Max$499/month$4790.40/year14 days$12 per 1,000 extra AI credits once the monthly credits are used up. Extra credits never expire.15,000 AI credits a month; 3 each of WhatsApp, IG, FB and live chat; 10 user seats; Unlimited automation flows and segments

Rating distribution

115 ratings on the listing when last refreshed.

  • 5 stars114(99%)
  • 4 stars1(1%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsAug 7, 2026Kings Premium PicklesIndiaOver 1 year using the app

    "We’ve been using Spur across multiple Shopify stores, and their support has been consistently helpful. Recently, we faced an issue while preparing a WhatsApp broadcast ..."

    Developer replied. Read on Shopify

  • 5 starsJul 29, 2026LesscareIndia7 months using the app

    "Its made connecting and converting abandon carts easier. Also their broadcast messaging is very smooth. If you face any issue they help on an immediate ..."

    Developer replied. Read on Shopify

  • 5 starsJul 24, 2026bAbliIndiaAbout 1 year using the app

    "Spur has been a great addition to our store. The WhatsApp automation flows are easy to set up and have helped us improve customer engagement ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Cart recovery

  • Personalized campaigns
  • Multi-channel messaging
  • Discount offers
  • Time-limited offers
  • Conversion tracking
  • Automated workflows

Display options

  • Custom branding
  • Custom discount codes
  • Triggers
  • Templates
  • Customizable widgets
  • Multi-language
  • A/B testing
  • Targeting rules
  • Behavior tracking

Real-time messaging

  • AI chatbots
  • Live chat
  • Social media
  • File upload
  • Multi-language
  • Push notifications
  • Behavior tracking
  • Agent analytics
  • Customer insights

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Spur

Apps in the dataset:
1
Address:
A-1/75 SF, Kh No 152/1, Freedom Fighter, Enclave, Neb Sarai, South West Delhi, DL, 110068, IN
Website:
spurnow.com
Support email domain:
spurnow.com
English support:
yes
Resources:
Privacy policy, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
  • AI agent recommends products and shares order tracking; your team can take over
  • WhatsApp cart recovery sends checkout reminders that stop when the shopper buys
  • WhatsApp order confirmation and COD confirmation, with an offer to pay online
  • WhatsApp campaigns to Shopify segments via the WhatsApp API, with click reports
  • Instagram automation: comment to DM with product links on posts, reels and ads

An AI chat agent for WhatsApp, Instagram, Messenger, live chat and email, plus WhatsApp marketing.

Spur's AI learns your products, website and FAQs, recommends products with links, shares order tracking and hands chats to your team. Your team replies from one inbox for WhatsApp, Instagram, Messenger, live chat and email, with each customer's Shopify orders beside the chat. Spur uses the official WhatsApp Business API, sends shipping updates and retries messages held back by marketing limits. Keep the WhatsApp Business app on your number. Run Spur from Claude or ChatGPT via its MCP server.

Questions and comments

Questions people ask about Spur: AI Agent & WhatsApp API, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

115 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.