EcomAppReviews
Wa: WhatsApp Chat, WhatsApp AI icon

Shopify app

LeaderBuilt for Shopify

Wa: WhatsApp Chat, WhatsApp AI

Recover abandoned carts and chat with customers on WhatsApp.

Rating on Shopify
4.9(99)
Reviews
99
Launched
December 31, 2024
Pricing
Free to install. Free trial available.
Languages
English, French, Spanish, Italian, Portuguese (Portugal), Portuguese (Brazil), Arabic, Dutch, German

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Abandoned cart

#31 of 359

See the ranked table

Rank in Chat

#38 of 1000

See the ranked table

Bayesian rating

4.82

category median 4.66

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

2%

2 of 99

Starting price

$17.99/month

band: $10 to $29 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FREEFree to installnot offerednoneAutomated message rates vary by country and start at $0.01 per message1 Automated Reminder using WhatsApp API; WhatsApp Analytics message performance; WhatsApp discounts coupon; WhatsApp customer support.; WhatsApp Premium Chat Widget; WhatsApp Cash on Delivery; Order Confirmation, Order Shipment; WhatsApp Marketing - Abandoned Cart
LITE$17.99/monthnot offered7 daysnone stated2 Automated Reminders using WhatsApp API; WhatsApp Analytics dashboard; WhatsApp discounts coupon; Advanced WhatsApp support; Send messages from your own brand number; WhatsApp Cash on Delivery; Order Confirmation, Order Shipment; WhatsApp Marketing - Abandoned Cart
PRO$34.99/monthnot offered7 daysnone stated3 Automated Reminders using WhatsApp API; WhatsApp Advanced analytics dashboard; Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze; WhatsApp customer support; Track data with Google Analytics; Send messages from your own number; WhatsApp Cash on Delivery; WhatsApp Marketing - Abandoned Cart

Rating distribution

99 ratings on the listing when last refreshed.

  • 5 stars97(98%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star2(2%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 13, 2026Frutos & SemillasColombia12 days using the app

    "Excellent customer support! The Wava support team has been incredibly patient, friendly, and professional throughout the entire setup process. They guided us step by step ..."

    Read on Shopify

  • 5 starsOct 11, 2026The Base MartLebanon17 days using the app

    "Ahmad did a great job helping me out"

    Read on Shopify

  • 1 starJul 27, 2026Vedic CultIndia17 days using the app

    "11 Rs Peer message and not even 1 conversion and its all fully scam, and they automatically activate plans without any intimation and later say ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Cart recovery

  • Personalized campaigns
  • Web push notifications
  • Multi-channel messaging
  • Cross-device carts
  • Discount offers
  • Conversion tracking
  • Automated workflows

Display options

  • Custom branding
  • Custom discount codes
  • Triggers
  • Templates
  • Customizable widgets
  • Multi-language
  • Targeting rules
  • Behavior tracking

Real-time messaging

  • Live chat
  • Multi-language
  • Real-time translation
  • Push notifications
  • Agent analytics

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, gift cards, Online Store

  • Edit customers: Customer data
  • View products: Inventory, products, collections
  • Edit orders: All order history for the last 60 days, draft orders
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift cards
  • View Online Store: Checkout page, theme
  • View other data: Price rules, locations

Developer

Appify Creations

Apps in the dataset:
6
Address:
13 Beit Oved, Tel Aviv, 6329302, IL
Website:
not stated
Support email domain:
coconut-apps.xyz
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
  • WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
  • Customizable Messaging Templates: Personalize messages with WhatsApp Automation
  • WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
  • Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
  • WhatsApp API connection: Send messages directly from your own brand number

Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders.

WhatsApp Marketing & WhatsApp Chat helps merchants recover lost revenue by sending personalized WhatsApp Automation messages to customers who abandon their carts. It simplifies cart recovery with WhatsApp Marketing workflows and quick WhatsApp Automation setup. Merchants can improve sales by leveraging WhatsApp’s engagement rates. Also perfect for businesses looking to use the WhatsApp Order Confirmation and reduce cart abandonment with WhatsApp. Best for WhatsApp Cash on Delivery & WhatsApp COD

Questions and comments

Questions people ask about Wa: WhatsApp Chat, WhatsApp AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

99 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.