Shopify app
EstablishedBuilt for ShopifyRetentionly WhatsApp Marketing
Boost Sales with WhatsApp Marketing & Abandoned Cart Recovery
- Rating on Shopify
- 4.6(56)
- Reviews
- 56
- Developer
- RapidQuest Solutions
- Launched
- April 15, 2024
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, Portuguese (Brazil), Italian, French
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.62
category median 4.67
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
7%
4 of 56
Starting price
$24/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Unlimited WhatsApp Chat Button; Prefilled welcome message; Customize Size, Colors, Position; Auto-include current Product URL; Basic Analytics & reports; Unlimited 1-Click WhatsApp Messages |
| Basic | $24/month | $230/year | 7 days | + per message charge paid directly to Meta (no-markup); Upto 200 orders/mon | Abandoned Checkout Recovery; Customize Message Templates; Send with your own Brand Name; WhatsApp Order Confirmation; WhatsApp Shipping Confirmation; COD Verification with auto-tag; Send up to 500 messages / month; Live WhatsApp Support |
| Growth | $49/month | $470/year | 7 days | + per message charge paid directly to Meta (no-markup) | All Basic Automations +; WhatsApp Broadcasts; Review Request Messages; Winback Customers; Advanced Analytics; Assisted Onboarding; Send up to 5,000 messages / month; Priority WhatsApp Support |
| Scale | $99/month | $948/year | 7 days | + per message charge paid directly to Meta (no-markup) | Everything in Growth +; Custom Automations; High-volume Messages; Advanced Analytics; Assisted Onboarding; Dedicated Account Manager; Send up to 25,000 messages / month; Priority WhatsApp Support |
Rating distribution
56 ratings on the listing when last refreshed.
- 5 stars52(93%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars1(2%)
- 1 star3(5%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 9, 2026NuruyaUnited States9 days using the app
"Very happy with this app! It works extremely well and does exactly what we need. The support is incredibly responsive, and the owner is always ..."
5 starsJul 11, 2026premavilasIndia9 days using the app
"This app has significantly improved our WhatsApp communication with customers. Setting up campaigns is simple, the automation features work seamlessly, and the interface is very ..."
5 starsMay 21, 2026The LadooGopalIndia4 months using the app
"I am loving the services this app provides, i dont have to worry for sending confirmations to customers, it has great automation features, it sends ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Email reminders
- Personalized campaigns
- Multi-channel messaging
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Custom branding
- Custom discount codes
- Triggers
- Templates
- Customizable widgets
- Multi-language
- Targeting rules
- Behavior tracking
Real-time messaging
- Live chat
Automated responses
- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store
- Edit customers: Browsing behavior, customer data
- View products: Products, collections
- Edit orders: All order history, order fulfillments, draft orders
- Edit discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Online Store: Theme
Developer
RapidQuest Solutions
- Apps in the dataset:
- 1
- Address:
- Metropolish, Balewadi Highstreet, Pune, MH, 411045, IN
- Website:
- retentionly.io
- Support email domain:
- rapidquest.in
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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WhatFlow: Whatsapp Automation
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WhatFlow WhatsApp Business API
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Gupshup: WhatsApp Marketing
5.0(1) · shares 70% of feature handles
Spur: AI Agent & WhatsApp API
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KwikEngage: Whatsapp Marketing
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Send Abandoned Checkout Recovery WhatsApp Messages to Improve Conversions
- Sends Order confirmations and Shipping Confirmation via official WhatsApp API
- Verify Cash on Delivery - COD Orders on WhatsApp & Reduce returns
- Promote New Collections and Drive Sales with WhatsApp Broadcasts
- Add a Customizable WhatsApp Chat Button to Connect with Customers
WhatsApp Marketing & Automation for Abandoned Cart Recovery, Order Confirmation, COD Confirmation
Retain and grow customers without spending more on ads. Recover abandoned carts and drive more revenue with the Official WhatsApp API. Verify COD orders on WhatsApp before fulfillment, collect reviews, boost sales, and offer seamless customer support. Add a customizable WhatsApp Button to your store so customers can connect with you instantly. Personalize the whatsapp widget colours, position, animations, and welcome message to match your brand. WhatsApp is a trademark of WhatsApp LLC.
Questions and comments
Questions people ask about Retentionly WhatsApp Marketing, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
56 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.