Shopify app
NewGupshup: WhatsApp Marketing
Automate your store by building workflows with key platforms
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Gupshup INC
- Launched
- March 22, 2023
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.43
category median 4.56
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Start for free | Free to install | not offered | none | ZERO platform fee, minimal WhatsApp or RCS per message conversation charges | not listed |
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 30, 2026CandlesbyKash Pvt LtdIndia1 minute using the app
"Love the integration! Very smooth."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Personalized campaigns
- Retargeting ads
- Multi-channel messaging
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Custom discount codes
- Triggers
- Templates
- Multi-language
- Targeting rules
- Behavior tracking
Real-time messaging
- AI chatbots
- Live chat
- Social media
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- RCS
- Voice
- WhatsApp 67 apps
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Shopify Functions, Online Store, custom data
- Edit customers: Customer data, merge customers
- Edit products: Inventory, products, product listings, collections
- Edit orders: Draft orders, order fulfillments, all order history for the last 60 days, returns, shipping information
- Edit discounts: Discount codes and promotions
- Edit Shopify Functions: Payment customizations
- Edit Online Store: Online Store pages, checkout page
- View custom data: Metaobjects
- Edit other data: Price rules, locations, Shopify Markets settings, payment terms, product in-store pickup availability and locations, product and variant inventory, product tags, selling plans
Developer
Gupshup INC
- Apps in the dataset:
- 1
- Address:
- 38350 Fremont Blvd Suite 203,, Fremont, CA, 94536, US
- Support email domain:
- gupshup.io
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Dondy: WhatsApp Marketing+Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
WhatFlow: Whatsapp Automation
On Shopify, not yet in the dataset · listed as similar by Shopify
WhatFlow WhatsApp Business API
On Shopify, not yet in the dataset · listed as similar by Shopify
YCloud: WA Chat & Marketing
5.0(1) · shares 58% of feature handles
Merx ‑ WhatsApp Commerce
5.0(2) · shares 58% of feature handles
Ctx: WhatsApp Chat + Marketing
4.9(258) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
- Recover abandoned carts: AI sends instant WhatsApp messages to recover checkouts
- Order updates: Turn confirmations and shipping into two-way upsell conversation
- Targeted campaigns: Use Shopify segments for personalized WhatsApp marketing
- AI shopping assistant: Trained on your catalog for 24/7 discovery and checkout
- Post-purchase support: AI handles returns, exchanges & tracking with escalation
Recover carts, send order updates, and drive repeat purchases with WhatsApp marketing and automation
Your Shopify store runs 24/7. Your customer engagement should too. Gupshup connects your Shopify store natively to WhatsApp - turning every key store event into a personalized, AI-powered WhatsApp automation. Live in minutes.
Gupshup is an official WhatsApp BSP and a full lifecycle engagement platform built to scale with your brand - trusted by leading D2C and e-commerce brands across markets. Powered by Conversational Intelligence, every message is personalized by real behavioral signals. And
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.