Shopify app
LeaderZoko WhatsApp Marketing & Chat
Power marketing, support, and cart recovery on WhatsApp
- Rating on Shopify
- 4.9(463)
- Reviews
- 463
- Developer
- Bourbon Science Inc.
- Launched
- December 8, 2020
- Pricing
- From $49.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.88
category median 4.66
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
3%
13 of 463
Starting price
$49.99/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $49.99/month | not offered | 7 days | Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot | Best for early-stage, pay-as-you-grow; $0.015/conversation - no monthly cap; Unlimited agents, no per-seat fees; WhatsApp catalog synced from Shopify; Broadcast to Shopify segments; Multi-agent shared inbox; Pre-built Shopify flows free; Zoko AI bots available as paid add-on |
| Plus | $79.99/month | not offered | 7 days | $0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot | Best for growing D2C brands; 5K conv/mo - no Zoko conversation fee; 5 agents - add more at $15/agent/mo; WhatsApp catalog synced from Shopify; Broadcast to Shopify segments; Multi-agent shared inbox; Pre-built Shopify flows free; Zoko AI bots available as paid add-on |
| Elite | $139.99/month | not offered | 7 days | $0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot | Best for scaling D2C brands; 100K conv/mo - no Zoko conversation fee; 10 agents - add more at $12/agent/mo; WhatsApp catalog synced from Shopify; Broadcast to Shopify segments; Multi-agent shared inbox; Pre-built Shopify flows free; Zoko AI bots available as paid add-on |
| Max | $499.99/month | not offered | 7 days | $0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot | Best for high-volume D2C brands; 5M conv/mo - no Zoko conversation fee; 30 agents - add more at $9/agent/mo; WhatsApp catalog synced from Shopify; Broadcast to Shopify segments; Multi-agent shared inbox; Pre-built Shopify flows free; Zoko AI bots available as paid add-on |
Rating distribution
463 ratings on the listing when last refreshed.
- 5 stars427(92%)
- 4 stars19(4%)
- 3 stars4(1%)
- 2 stars0(0%)
- 1 star13(3%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 14, 2026Coral PerfumesUnited Arab Emirates7 months using the app
"We’ve been very happy with Zoko. It is a user-friendly platform that helps improve customer communication and business operations. Its features make it easy to ..."
5 starsOct 14, 2026HouseofAyatiIndia3 months using the app
"Excellent Support & Amazing Results! A wonderful experience with Zoho! A special thanks to Anand and Aisha for their exceptional support, patience, and dedication throughout ..."
5 starsOct 13, 2026Nirmal OnlineIndia3 months using the app
"Excellent platform for WhatsApp business management. Zoko makes customer communication seamless and efficient with its user-friendly interface and powerful automation features. Highly recommended for businesses ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Exit pop-ups
- Personalized campaigns
- Opt-in pop-ups
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Triggers
- Templates
- Targeting rules
- Behavior tracking
Real-time messaging
- AI chatbots
- Live chat
- Voice support
- Social media
- File upload
- Multi-language
- Real-time translation
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- COD verification
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Bourbon Science Inc.
- Apps in the dataset:
- 1
- Address:
- 3297 Mill Springs Circle Northeast, Buford, GA, 30519, US
- Website:
- www.zoko.io
- Support email domain:
- zoko.io
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
WhatFlow: Whatsapp Automation
3.9(332) · listed as similar by Shopify
WhatFlow WhatsApp Business API
5.0(50) · listed as similar by Shopify
QR ‑ WhatsApp & RCS Marketing
4.9(218) · shares 72% of feature handles
Retner‑AI Native marketing
5.0(9) · shares 72% of feature handles
Gupshup: WhatsApp Marketing
5.0(1) · shares 72% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - chats, calls, voice notes and live translation
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox
Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation.
Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox.
Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer.
Take WhatsApp calls, send voice notes and translate messages in real time.
Questions and comments
Questions people ask about Zoko WhatsApp Marketing & Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
463 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.