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Kanal: WhatsApp Marketing & AI

Name: Kanal: WhatsApp Marketing & AI
Price: 89 USD
Rating: 5 (135 reviews)
Author: KANAL SAS

Recover abandoned carts with WhatsApp marketing and AI chat

Rating on Shopify: 5.0(135)
Reviews: 135
Developer: KANAL SAS
Launched: September 24, 2024
Pricing: Free plan available
Languages: French, English, Spanish, Italian, German, Portuguese (Brazil), Portuguese (Portugal)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#27 of 1000

See the ranked table

Rank in Abandoned cart

#25 of 359

See the ranked table

Bayesian rating

4.91

category median 4.70

Reviews in the last 180 days

from the 3 reviews on the listing page

1 and 2 star share

0 of 135

Starting price

$89/month

band: $30 to $99

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Plan	Price	Billed yearly	Trial	Usage fee	Included
Demo	Free	not offered	none	none stated	not listed
Pro	$89/month	not offered	none	none stated	WhatsApp abandoned cart recovery; WhatsApp marketing campaigns; WhatsApp chat widget & shared inbox; Order confirmation on WhatsApp; Revenue & performance dashboard; 1 user
Scale	$149/month	not offered	none	none stated	Everything in Pro, unlimited users; WhatsApp, SMS, iMessage & RCS campaigns; WhatsApp AI agent that sells 24/7; Unlimited WhatsApp upsell automations; Custom segments, A/B tests, carousels; Multi-market: +$50/month per market; Kanal MCP: Claude, ChatGPT, Cursor; Klaviyo, Gorgias, Recharge, Crisp

Rating distribution

135 ratings on the listing when last refreshed.

5 stars135(100%)
4 stars0(0%)
3 stars0(0%)
2 stars0(0%)
1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

5 starsOct 7, 2026Mono MomentUnited States3 months using the app
"Franchement, meilleur investissement ! L'équipe est hyper réactive. Les flows de panier abandonné et relances sont lancés en quelques minutes, et les conversions sont dingues ..."
Read on Shopify
5 starsSep 25, 2026VivaCuerpoUnited Kingdom12 minutes using the app
"Erevan nous a aidés à mettre en place Kanal. Il a toujours été disponible, réactif et patient tout au long de l'onboarding. Un grand merci ..."
Read on Shopify
5 starsJul 14, 2026BionnyUnited States5 months using the app
"Super application, sans doute la meilleure APP Whatsapp du marché : - Lucas est incroyablement réactif que se soit pour l'aide pour la configuration et ..."
Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

AI chatbots
Live chat
SMS
Email chat
File upload
Multi-language
Callback
Behavior tracking
Encryption
Customer insights

Automated responses

Cart recovery
COD verification
Discounts
FAQs
Greetings
Product recommendations
Quick replies
Shipping alerts
Order updates
Cross-sell
Surveys

Customization

Color and font
Emojis and stickers
Chat window
Welcome messages
Chat buttons
Tagging
Chat assignment
Chat flows
Agent avatar

Cart recovery

Personalized campaigns
Retargeting ads
SMS notifications
Multi-channel messaging
Cross-device carts
Opt-in pop-ups
Discount offers
Time-limited offers
Games and contests
Conversion tracking
Automated workflows

Display options

Custom branding
Custom discount codes
Triggers
Customizable widgets
Multi-language
Targeting rules

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

KANAL SAS

Apps in the dataset:: 1
Address:: 229 RUE SAINT-HONORE, Paris, 75001, FR
Website:: not stated
Support email domain:: getkanal.com
English support:: not offered per the listing
Resources:: Privacy policy, Tutorial

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show

Recover abandoned carts with automated WhatsApp Marketing flows and reminders
WhatsApp, SMS, iMessage and RCS campaigns to segments with approved templates
AI agent answers customers and recommends products on WhatsApp in 96+ languages
Shared chat inbox with Shopify order context, tags, assignment and quick replies
Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API

WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat

Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp, iMessage, SMS, RCS marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge.

Questions and comments

Questions people ask about Kanal: WhatsApp Marketing & AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

135 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.