Shopify app
LeaderBuilt for ShopifyIG Facebook & Instagram Shop
Instagram & Facebook Product Syncing & Shopping Sales AI Chat
- Rating on Shopify
- 4.9(392)
- Reviews
- 392
- Developer
- DolphinSuite
- Launched
- June 13, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.83
category median 4.13
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
1%
3 of 392
Starting price
$14.99/month
band: $10 to $29 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 30 AI Messages; Live Agent Inbox |
| Starter | $14.99/month | not offered | 3 days | none stated | 700 AI Messages; Live Agent Inbox |
| Growth | $26.99/month | not offered | 3 days | none stated | 2000 AI Messages; Live Agent Inbox |
| Business | $49.99/month | not offered | 3 days | none stated | 5000 AI Messages; Live Agent Inbox |
Rating distribution
392 ratings on the listing at crawl time.
- 5 stars374(95%)
- 4 stars10(3%)
- 3 stars5(1%)
- 2 stars2(1%)
- 1 star1(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 17, 2026Gods UnChanging HandUnited States3 months using the app
"Very friendly, prompt and overall helpful. I was informed of what I needed to send in and all questions were answered"
5 starsSep 10, 2026FourSixFourUnited States3 days using the app
"Easy to use, great for beginners"
5 starsJul 24, 2026Second Half Supply Co, LLCUnited States2 months using the app
"Works great. Fast and easy set up with zero hassle. It has made life easier to have the messages go out without having to think ..."
Screenshots
5 of 5 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: AI-Powered conversation and product recommendations 
2 of 5: AI-Powered conversation that sells your products 
3 of 5: Instant Product Recommendations 
4 of 5: Pre/After sale live agent inbox 
5 of 5: Chat button on your storefront that make AI shopping easy
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Listing management
- Feed automation
- Product feed
- Product selection
- Custom listings
Real-time messaging
- AI chatbots
- Live chat
- Social media
Automated responses
- Greetings
- Quick replies
- Shipping alerts
Customization
- Chat window
- Business hours
- Welcome messages
- Chat buttons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- AI 8 apps
- AI Chat
- AI Sales
- Facebook shop
- Instagram 181 apps
- Messenger 14 apps
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, other data
- View customers: Browsing behavior, customer data
- View products: Products, collections
- View orders: All order history for the last 60 days for your sales channel
- View discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Online Store: Online Store pages, theme
- Edit other data: Publications of products on sales channels, resource feedbacks
Developer
DolphinSuite
- Apps in the dataset:
- 1
- Address:
- Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, HK, HKG, HK
- Website:
- not stated
- Support email domain:
- salesdolphin.ai
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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3.9(5,767) · listed as similar by Shopify
Google & YouTube
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 99 words.Show
- Sync products to Instagram Direct & Messenger instantly, no approval required.
- No need to have native Instagram shop & Facebook shop enabled in Meta accounts.
- Engage customers instantly with AI-Sales that connected to your IG & Messenger.
- Showcase your products directly in chats, instant product recommendations.
- Simple setup and seamless integration with your Shopify store.
Publish products to Instagram Direct and Facebook Messenger only a few clicks. Sell with AI & Inbox.
Our innovative Shopping AI app seamlessly connects your Shopify store to Instagram Direct and Messenger, empowering you to engage with customers directly where they spend their time. You will only need to spend a couple of minutes to setup the app and you will be having your products published to your Instagram Direct and Facebook Messenger. You don't need to have the Instagram shop and Facebook shop enabled in your Meta accounts, you Instagram shop and Facebook shop will be up instantly.
Questions and comments
Questions people ask about IG Facebook & Instagram Shop, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
392 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.