Shopify app
NewSpark Tools for Inbox
Add and enhance features for your Inbox chat!
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- NovoSpark Software
- Launched
- December 26, 2024
- Pricing
- From $5/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.63
category median 4.62
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
$5/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Standard | $5/month | not offered | 14 days | none stated | Everything in Basic plan; Expansive customization of chat styling; Display proactive chat message; Show chat based on visitor's country; Customize chat display when offline; Many more visual and behavioral tweaks |
| Plus | $10/month | not offered | 14 days | none stated | Everything in Basic and Standard plans; Custom proactive chat messages per page |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars3(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsFeb 3, 2026Big Boys Hobbies Metal DetectorsUnited States21 days using the app
"App adds much needed feedback to shopify inbox, proactive chats are an essential driving force of our business, being able to customize the pro active ..."
5 starsFeb 5, 2025Lamp BoyAustralia27 days using the app
"This app is a hidden gem! It makes the native Shopify Inbox app fully customizable, allowing you to change fonts, update headings, add your own ..."
5 starsJan 15, 2025Usa Pro HairUnited States2 days using the app
"Spark Tools for Inbox is the only effective solution that truly delivers on its promises. The app offers an easy and intuitive scheduling feature, along ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- Live chat
Automated responses
- FAQs
- Greetings
- Quick replies
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Inbox Chat
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Online Store
- View Online Store: Theme
Developer
NovoSpark Software
- Apps in the dataset:
- 1
- Address:
- 13423 Blanco Rd, Unit #3019, San Antonio, TX, 78216, US
- Website:
- not stated
- Support email domain:
- novospark.net
- English support:
- yes
- Resources:
- Privacy policy, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
AppiFire AI Chat
5.0(1) · shares 82% of feature handles
OT: WhatsApp Chat & FAQ
5.0(1) · shares 78% of feature handles
Scouty ‑ AI Shopping Agent
No ratings yet · shares 69% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 101 words.Show
- Customize the icon, text, and font for your chat button.
- Show a proactive chat message to idle visitors to drive engagement.
- Define hours of operation to display an offline chat button or hide it entirely.
- Define a list of regions in which to show or hide your chat.
- Adjust button size and margins, with options for both large and mobile displays.
Add and enhance features for your Inbox chat. Custom icon, font, text, proactive messages, and more!
Spark Tools allows you to apply new settings and behaviors to your existing install of the Shopify Inbox chat app.
You can customize the button appearance to match your site or brand by specifying a totally custom SVG icon, a custom label, and even font. Change the button sizing and position, show or hide the chat in certain regions, add a proactive chat message to drive engagement, set offline hours, and more!
Note: This app requires the chat app "Shopify Inbox" be installed to function.
Questions and comments
Questions people ask about Spark Tools for Inbox, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.