Shopify app
NewChatPal — AI Sales Chatbot
Answer shopper questions with AI across your store and chat
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- ChatPal LLC
- Launched
- July 27, 2026
- Pricing
- Free plan available
- Languages
- English, Spanish, Ukrainian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$20/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 messages / month; 1 chatbot; 2 MB knowledge base; 10 link sources |
| Starter | $20/month | not offered | none | none stated | 500 messages / month; 2 chatbots; 10 MB knowledge base; 30 link sources |
| Standard | $50/month | not offered | none | none stated | 1,500 messages / month; 5 chatbots; 30 MB knowledge base; 50 link sources |
| Pro | $120/month | not offered | none | none stated | 4,000 messages / month; 10 chatbots; 100 MB knowledge base; 100 link sources |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders, other data
- View customers: Customer data
- View products: Inventory, products, collections
- View orders: Order details
- View other data: Locales, Shopify Markets settings, publications of products on sales channels, translations
Developer
ChatPal LLC
- Apps in the dataset:
- 1
- Address:
- 131 Continental dr, STE 301, Newark, DE, 19713, US
- Website:
- not stated
- Support email domain:
- chatpalbot.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- Answer product questions using your store's live catalog
- Show product cards with prices, availability, and storefront links
- Answer common questions using your store information
- Support shoppers across web chat, WhatsApp, Instagram, and Telegram
- Hand unanswered questions to your team with the conversation history
Help shoppers find products and get answers from your live catalog. Add ChatPal with no coding.
ChatPal helps shoppers find products and get answers while they browse your store. It searches your live catalog when each product question is asked, so there is no separate product feed to import, sync, or maintain. Shoppers receive relevant suggestions that open your product pages. The assistant can also answer common questions from the store information you provide. The same assistant can support conversations across web chat, WhatsApp, Instagram, and Telegram. Setup requires no coding.
Questions and comments
Questions people ask about ChatPal — AI Sales Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.