Shopify app
NewAskNest: AI Chatbot & FAQ Bot
Answer shoppers in their language with AI-powered support
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Ecommerce Storez
- Launched
- May 8, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.70
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$4.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 AI replies each month; AI replies in your selected language; FAQ, policy, and product answers; Translated storefront widget; Product finder and usage tracking |
| Starter | $4.99/month | not offered | none | none stated | 500 AI replies each month; AI replies in up to 3 shopper languages; Automatic shopper-language detection; Translated widget and AI replies; Product recommendations and best sellers |
| Growth | $9.99/month | not offered | none | none stated | 1,500 AI replies each month; AI replies in all supported languages; Automatic shopper-language detection; FAQ, policy, and product knowledge; Product recommendations and best sellers; Built for growing stores |
| Pro | $19.99/month | not offered | none | none stated | 5,000 AI replies each month; Everything in Growth; AI replies in all supported languages; Automatic shopper-language detection; Highest monthly reply allowance; Built for busy stores |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 16, 2026Galerie HandwerkAustria28 days using the app
"Really great costumer service. I wanted to change the language of the App and Tracy did that within a few minutes and in the most ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- FAQs
- Product recommendations
- Quick replies
Customization
- Chat window
- Welcome messages
- Chat buttons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Products, orders, Online Store, Shopify admin
- View products: Products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
Ecommerce Storez
- Apps in the dataset:
- 9
- Address:
- 1255 23rd St NW, Washington, DC, 20037, US
- Website:
- not stated
- Support email domain:
- ecommercestorez.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Reply in English, German, French, Spanish, Italian, Dutch, or Portuguese.
- Choose a reply language or enable automatic detection.
- Use FAQs, Shopify policies, and product data as answer sources.
- Recommend relevant products and best sellers from your catalog.
- Track AI replies and recent shopper questions from the dashboard.
Give shoppers instant answers in their language using your FAQs, policies, and product catalog.
AskNest AI is a multilingual storefront assistant that answers shopper questions using saved FAQs, Shopify policy pages, and a synced product catalog. Choose a fixed reply language or automatic shopper-language detection on eligible plans. Customer-facing replies and widget labels support English, German, French, Spanish, Italian, Dutch, and Brazilian Portuguese. AskNest can also recommend relevant products and best sellers while preserving product names, prices, links, and emails.
Questions and comments
Questions people ask about AskNest: AI Chatbot & FAQ Bot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.