Shopify app
NewGroundly
Answers shoppers from your real products and policies.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Chic and Unique
- Launched
- September 17, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 assistant replies per month |
| Starter | $9.99/month | not offered | 7 days | none stated | 1,000 replies per month |
| Pro | $29.99/month | not offered | 7 days | none stated | 10,000 replies per month |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- FAQs
- Product recommendations
- Quick replies
Customization
- Color and font
- Chat window
- Welcome messages
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Products, Online Store, Shopify admin
- View products: Products, collections
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
Chic and Unique
- Apps in the dataset:
- 2
- Address:
- Griffith, ACT, AU
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Answers shopper questions from your real products, pages, and policies
- Gives accurate prices and stock by searching your live catalog
- Adds a chat widget to your storefront from the theme editor, no code
- Shows conversation history and the questions it couldn't answer
- Customize the bot's name, greeting, tone, and accent color
AI chat for your storefront. Answers shoppers from your real products and policies, never guessing.
Storefront AI Chatbot adds a chat assistant to your storefront that answers shopper questions about products, shipping, and returns. It answers only from your store's real content, so it never invents prices, policies, or products. When it doesn't know, it says so and points shoppers to your team. It searches your live catalog for accurate prices and stock, installs from the theme editor with no code, and shows you the questions it couldn't answer so you know what content to add.
Questions and comments
Questions people ask about Groundly, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.