Shopify app
NewRespondize | AI Email Support
Responde antes con IA y el contexto de cada pedido
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Respondize
- Launched
- February 6, 2026
- Pricing
- Free plan available
- Languages
- English, Spanish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.57
category median 4.57
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$10.49/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 150 créditos mensuales; Borradores generados con IA; Bandeja de entrada clasificada; 1 miembro del equipo; Hasta 5 plantillas personalizadas; Hasta 2 flujos de automatización |
| Starter | $10.49/month | not offered | none | Créditos mensuales: 0,10 € por crédito. Packs opcionales: 0,12 € por crédito. | Créditos mensuales configurables; Borradores generados con IA; Contexto de pedidos y clientes; Bandeja de entrada clasificada; 1 miembro del equipo |
| Advanced | $19.81/month | not offered | none | Créditos mensuales: 0,10 € por crédito. Packs opcionales: 0,12 € por crédito. | Todo lo incluido en Starter; Respuestas automáticas configurables; Categorías, horarios y demoras; Escalado para revisión humana; Hasta 5 plantillas personalizadas; Hasta 2 flujos de automatización |
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 15, 2026Harrys 1982Spain4 months using the app
"Funciona muy bien y cualquier petición o sugerencia que hacemos la tienen en cuenta, ayudándonos a mejorar el funcionamiento y aprovechamiento de la aplicación. Se ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
Workflow automation
- Auto-reply
- Response templates
- AI responses
- Unified inbox
- Rule-based triggers
- Escalation
- Spam detection
- Order tracking
- Multi-language
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Correo profesional (IMAP/SMTP)
- Gmail 29 apps
- Google Workspace
- Hostinger
- Ionos
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store
- Edit customers: Customer data
- View products: Inventory, products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days
- Edit discounts: Discount codes and promotions
- View Online Store: Online Store pages
- View other data: Locations
Developer
Respondize
- Apps in the dataset:
- 1
- Address:
- Calle el Cid, 6, Fuengirola, MA, 29640, ES
- Website:
- www.respondize.com
- Support email domain:
- respondize.com
- English support:
- not offered per the listing
- Resources:
- Privacy policy, FAQ
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Clasifica correos y genera borradores con IA según tus políticas
- Muestra pedidos y clientes junto a cada conversación de soporte
- Automatiza correos, teniendo en cuenta categorías, horarios y demoras
- Gestiona devoluciones y crea descuentos desde el mismo correo
Atiende correos de soporte con IA y contexto de pedidos. Revisa borradores o automatiza respuestas.
Respondize convierte los correos de soporte en tickets organizados y muestra el contexto del cliente y del pedido en cada conversación. La IA clasifica consultas y genera borradores basados en las políticas de tu tienda. Puedes elegir categorías, horarios y demoras para enviar respuestas automáticas. Los casos sensibles se escalan para revisión humana. También puedes gestionar devoluciones y crear descuentos desde el correo.
Questions and comments
Questions people ask about Respondize | AI Email Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.