Shopify app
NewResolver Connect
AI support that auto-replies using live order & tracking data
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Resolver.Chat
- Launched
- September 2, 2026
- Pricing
- From $59/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$59/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Solo | $59/month | $559/year | 7 days | none stated | 300 tickets/month; 1 store, 1 seat; Auto-replies to tickets; Replies in any language, on brand; Syncs live order & tracking data |
| Team | $249/month | $2390/year | 7 days | none stated | 2,500 tickets/month; 3 stores, 3 team seats; Auto-replies to tickets; Replies in any language, on brand; Syncs live order & tracking data |
| Portifolio | $599/month | $5750/year | 7 days | none stated | 6,000 tickets/month; Unlimited stores, 10 seats; Auto-replies to tickets; Replies in any language, on brand; Syncs live order & tracking data |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
Workflow automation
- Auto-reply
- Response templates
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Spam detection
- Order tracking
- Multi-language
- Multi-store
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders, Shopify Payments
- View customers: Customer data
- View products: Products, collections
- View orders: Order fulfillments, all order history for the last 60 days, returns
- View Shopify Payments: Shopify Payments disputes
Developer
Resolver.Chat
- Apps in the dataset:
- 1
- Address:
- 2104 House Ave, Cheyenne, WY, 82001, US
- Website:
- not stated
- Support email domain:
- resolver.chat
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Drafts a reply to every support email, grounded in the real order details
- Auto-resolves common tickets: order status, tracking, returns and refunds
- Replies in the customer's own language, from your own support address
- Review and approve, or auto-send once you trust it: you stay in control
Automate your support. Resolver drafts a reply to every ticket from real order data.
Resolver connects your support inbox and your Shopify store, then handles the repetitive tickets for you. It reads each incoming email, identifies the customer and their order, and drafts an accurate reply the customer's own language. You review and approve each reply, or enable auto-send once you trust it. Replies come from your own address, so customers only ever see your brand. Built for lean teams.
Questions and comments
Questions people ask about Resolver Connect, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.