Shopify app
NewOneHash Chat
Storefront omni channel inbox to ease customer communication.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- OneHash
- Launched
- August 20, 2025
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$27/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | Free | not offered | none | none stated | 2 Agents; 3 Inboxes; 90 days chat history |
| Plus | $27/month | not offered | none | none stated | Unlimited Inboxes; Unlimited Agents; Unlimited Chat History |
| Pro | $270/year | not offered | none | none stated | Unlimited Inboxes; Unlimited Agents; Unlimited Chat History |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- SMS
- Email chat
- Video calls
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Agent analytics
- Encryption
Automated responses
- FAQs
- Greetings
- Order updates
Customization
- Color and font
- Business hours
- Welcome messages
- Tagging
- Chat assignment
- Chat flows
Channels
- SMS
- Live chat
- Chatbot
- Social media
- Help center
- FAQs
Workflow automation
- AI responses
- Unified inbox
- Auto-assign
- Order tracking
- Customer notifications
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- DialogFlow
- Dyte
- Google Translate 5 apps
- Linear
- OpenAI 77 apps
- Slack 95 apps
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
OneHash
- Apps in the dataset:
- 1
- Address:
- 903 NRK Business Park Vijay Nagar Square, A B Road, Indore, MP, 452010, IN
- Website:
- onehash.ai
- Support email domain:
- onehash.ai
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Gladly: AI Shopping Assistant
4.7(29) · shares 60% of feature handles
Re:amaze AI Helpdesk & Chat
4.4(181) · shares 58% of feature handles
Crisp ‑ Helpdesk & AI Chatbot
4.0(34) · shares 58% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 68 words.Show
- Order management actions - Refund, Return, Fulfill and Cancel orders easily.
- Order status updates to customers via omni channel conversations.
- Order tracking and status checks for customers using the chat widget.
- Refer products and discounts directly from the chat.
- Shipping tracking via chat widget.
Full fledged omni-channel support solution with order management, tracking and status updates.
OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect channels such as Email, Sms, WhatsApp, Instagram etc. and manage conversations with your customer from one platform. Integrate chat widget with Shopify native features and make the process of providing updates and tracking info much simpler.
Questions and comments
Questions people ask about OneHash Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.