EcomAppReviews

Shopify app

Emerging

LiveSupporti ‑ Live Chat

Live Chat for your store

Rating on Shopify
4.2(5)
Reviews
5
Developer
LiveSupporti
Launched
April 6, 2016
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#8 of 32

See the ranked table

Rank in Helpdesk

#6 of 13

See the ranked table

Bayesian rating

4.10

category median 4.06

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

20%

1 of 5

Starting price

$5/month

band: Under $10

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedUnlimited websites; Unlimited chats; Unlimited concurrent chats; Real-time visitors monitoring; Chat history; iOS/Android apps
Premium$5/monthnot offerednone$1 for additional agentAll features in Free plan; Multilingual; Color customization; Tickets; Custom logo; Send files; Groups; Filters
Premium$48/yearnot offerednonenone statedAll features in Free plan; Multilingual; Color customization; Tickets; Custom logo; Send files; Groups; Filters

Rating distribution

5 ratings on the listing at crawl time.

  • 5 stars4(80%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star1(20%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starOct 4, 2023OzSupply - Hardware, Spare Parts, AccessoriesAustraliaAlmost 3 years using the app

    "I have downloaded the app, but when I go on my website it's not showing up. I need urgent help"

    Developer replied. Read on Shopify

  • 5 starsMay 11, 2020Live in the LightUnited KingdomAbout 5 hours using the app

    "Have loaded this app just today and made several adjustments easily and quickly. Needed a little help and the support was quick and really helpful. ..."

    Read on Shopify

  • 5 starsDec 13, 2019DoggyBathroom - The Best Dog Litter Box with Vertical Pee PadsCanada9 days using the app

    "I recommend this app, highly! Super easy and simple to use. Allows you to customize to match your brand, and their customer support is always ..."

    Developer replied. Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • LiveSupporti ‑ Live Chat Shopify app screenshot: LiveSupporti for Shopify
    1 of 5: LiveSupporti for Shopify
  • LiveSupporti ‑ Live Chat Shopify app screenshot: Monitor your clients in real-time.
    2 of 5: Monitor your clients in real-time.
  • LiveSupporti ‑ Live Chat Shopify app screenshot: Custom colors and multiple languages.
    3 of 5: Custom colors and multiple languages.
  • LiveSupporti ‑ Live Chat Shopify app screenshot: Chat with your customers.
    4 of 5: Chat with your customers.
  • LiveSupporti ‑ Live Chat Shopify app screenshot: Chat with your customers.
    5 of 5: Chat with your customers.

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • Live chat
  • Email chat
  • File upload
  • Multi-language
  • Push notifications
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

  • Greetings
  • Quick replies

Customization

  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Agent avatar

Channels

  • Email
  • Live chat
  • Contact form

Workflow automation

  • Ticketing
  • Order tracking
  • Customer notifications
  • Multi-language
  • Multi-store
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

  • Android 6 apps
  • Android Push Notifications
  • Apple Push Notifications
  • iPhone

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

LiveSupporti

Apps in the dataset:
1
Address:
Izola planina 123, Ruse, 7000, BG
Support email domain:
livesupporti.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 52 words.Show
  • Real-time visitors monitoring - see who is browsing your store.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box to match your brand.
  • Multilingual - your chat box can be displayed in any language you want.
  • Ticketing system - create better collaboration with your customers.

Chat with your customers and provide great customer experience.

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

5 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.