Shopify app
NewShopLite: Smart AI Chatbot
AI Sales, Support & Order Assistant for Online Stores
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Zitrino LLC
- Launched
- April 15, 2025
- Pricing
- From $21/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$21/month
band: $10 to $29 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $21/month | not offered | 30 days | none stated | 10,000 Conversations / Month; Website scraper and knowledge base; Conversation logs; 1 team member; 1 connected store; Hard stop at the included limit |
| Plus | $59/month | not offered | 30 days | none stated | 30,000 Conversations / Month; Everything in Basic; Automations; Email transcripts; 2 team members and 2 connected stores; $0.08 per extra conversation |
| Pro | $109/month | not offered | 30 days | none stated | 60,000 Conversations / Month; Everything in Plus; Live handoff; Full store analytics; 3 team members and 3 connected stores; $0.05 per extra conversation |
| Pro Plus | $249/month | not offered | 30 days | none stated | 100,000 Conversations / Month; Everything in Pro; Slack and WhatsApp integrations; $0.03 per extra conversation; 4 team members; 5 connected stores |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Agent analytics
- Encryption
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Surveys
- Send transcript
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Agent avatar
Channels
- Live chat
- Chatbot
- Help center
- Contact form
- FAQs
Workflow automation
- Auto-reply
- AI responses
- Unified inbox
- Order tracking
- Multi-language
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, Online Store
- View customers: Customer data
- View products: Inventory, products, collections
- Edit orders: All order history for the last 60 days
- Edit discounts: Discount codes and promotions
- View Online Store: Theme
- View other data: Locations
Developer
Zitrino LLC
- Apps in the dataset:
- 1
- Address:
- 16192 Coastal Highway,, Lewes, Delaware 19958, USA, Lewes, DE, 19958, US
- Website:
- zitrino.com
- Support email domain:
- zitrino.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
BubblaV AI Chatbot
No ratings yet · shares 60% of feature handles
Crisp ‑ Helpdesk & AI Chatbot
4.0(34) · shares 59% of feature handles
bitChat AI Chatbot & Live Chat
5.0(13) · shares 58% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Guide shoppers with personalized product recommendations and bundles
- Answer FAQs, policies, and order questions with real-time AI chat
- Manage storefront chat and WhatsApp from one shared team inbox
- Reveal shopper questions, product gaps, trends, and recommended actions
- Customize AI knowledge, tone, appearance, guardrails, and triggers
Shoplite turns shopper questions into sales with AI support, product guidance, and order help.
Shoplite is an AI sales and support agent for online stores. It helps shoppers discover products, get size and fit guidance, and receive answers about orders and store policies. Manage storefront chat and WhatsApp from one inbox, review customer context, and hand conversations to a team member when needed. Shoplite also reveals common questions, product gaps, conversation trends, and recommended actions. Customize its knowledge, tone, appearance, guardrails, and triggers to match your brand.
Questions and comments
Questions people ask about ShopLite: Smart AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.