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Shopify app

New

Fyncall

AI sales & support for WhatsApp, Instagram, email

Rating on Shopify
No ratings yet
Reviews
0
Launched
June 25, 2026
Pricing
Free
Languages
Afrikaans, Arabic, Assamese, Azerbaijani, Belarusian, Bulgarian, Bangla, Bambara, Chechen, Danish, German, Greek, English, Esperanto, Spanish, Filipino, French, Irish, Scottish Gaelic, Hindi, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Georgian, Kazakh, Kannada, Korean, Kashmiri, Luxembourgish, Lithuanian, Malayalam, Marathi, Malay, Burmese, Norwegian (Bokmål), Nepali, Dutch, Norwegian, Odia, Punjabi, Pashto, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Swedish, Tamil, Telugu, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#630 of 1000

See the ranked table

Rank in Helpdesk

#159 of 264

See the ranked table

Bayesian rating

n/a

category median 4.70

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

Free plan

band: Free

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Social media
  • File upload
  • Multi-language
  • Real-time translation
  • Agent analytics
  • Customer insights

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Upsell
  • Surveys
  • Send transcript

Customization

  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Channels

  • Email
  • SMS
  • Live chat
  • Chatbot
  • Social media
  • Help center
  • Contact form
  • FAQs

Workflow automation

  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Escalation
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-language
  • Multi-store
  • Analytics
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, discounts, marketing, store analytics, Online Store

  • Edit customers: Customer data
  • Edit products: Inventory, products, product listings, collections
  • Edit orders: Order fulfillments, all order history, shipping information
  • Edit discounts: Discount codes and promotions
  • Edit marketing: Marketing events
  • View store analytics: Analytics
  • Edit Online Store: Online Store pages, Online Store script tags, checkout page
  • Edit other data: Locations, price rules, product and variant inventory, product in-store pickup availability and locations, product tags

Developer

Builderson Group Limited

Apps in the dataset:
1
Address:
8 FUK WA STREET, Kowloon, HK, 000000, HK
Website:
fyncall.com
Support email domain:
fyncall.com
English support:
yes
Resources:
Privacy policy, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
  • Manage WhatsApp, Instagram, email, and web chat in one inbox out of the box.
  • Use Shopify data to answer product, customer, and order questions
  • Send product recommendations and Shopify checkout links in chat in realtime
  • Automate WISMO, FAQs, return requests, and human handoff
  • AI drafts, summarises & moderates ad and post comments on Instagram, Facebook.

Conversational AI helpdesk for Customer Support & Sales

Fyncall helps Shopify merchants manage WhatsApp, Instagram, email, and website chat in one AI-powered inbox. Answer product questions, handle order updates, recommend products, and send Shopify checkout links without switching tools. Built for growing ecommerce stores that need customer support and sales automation in a single dashboard. Fyncall gives merchants the essential tools to support customers across every channel and scale as they grow.

Questions and comments

Questions people ask about Fyncall, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.