Shopify app
EstablishedBuilt for ShopifyFlyweight AI Chatbot & AI Chat
Leading on-brand AI Agent with Chatbot, Search & Live Chat...
- Rating on Shopify
- 4.8(123)
- Reviews
- 123
- Developer
- Flyweight GmbH
- Launched
- July 23, 2024
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English, German, Dutch, French, Portuguese (Brazil), Portuguese (Portugal), Italian, Spanish, Polish, Czech
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.75
category median 4.62
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 123
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Unlimited AI testing in Preview with up to 5,000 products. 1M+ products supported & full AI process automation. | AI Suite with Chat, Search & Live Chat; Mail & Ticket AI in your existing stack; Live in 30 minutes: AI learns your store; Maximum accuracy with Knowledge Graph; ----------------------------------------; How does our pricing work?; Two clicks to your tailored plan; Startup 🇪🇺 GDPR & AI-Act ✓ |
Rating distribution
123 ratings on the listing when last refreshed.
- 5 stars103(84%)
- 4 stars18(15%)
- 3 stars2(2%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 14, 2026Idole Lebanon LLCUnited States1 day using the app
"The application is very smart and efficient and can read and memorize your website correctly,very good one"
5 starsAug 20, 2026EU - EOS StoreGermany11 days using the app
"We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our ..."
5 starsJul 21, 2026FMW FastenersUnited States7 months using the app
"Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- Multi-language
- Real-time translation
- Callback
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Channels
- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- Contact form
- FAQs
Workflow automation
- Auto-reply
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Order tracking
- Customer notifications
- Multi-language
- Multi-store
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, Online Store, Shopify admin
- View products: Products, collections
- Edit orders: All order history
- View Online Store: Online Store pages, theme
- View Shopify admin: Legal policies
- View other data: Locales, Shopify Markets settings
Developer
Flyweight GmbH
- Apps in the dataset:
- 1
- Address:
- Jungbuschstraße 28, Mannheim, 68159, DE
- Website:
- not stated
- Support email domain:
- flyweight.io
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
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Chatty AI Chatbot & Live Chat
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Gorgias: AI Helpdesk & Chat
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Gladly: AI Shopping Assistant
4.7(29) · shares 78% of feature handles
Desku: Leading AI Chatbot
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bitChat AI Chatbot & Live Chat
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
- AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
- Automatically detects the personality of your brand & can be fine-tuned.
- Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
- Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
- NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT
Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features.
Questions and comments
Questions people ask about Flyweight AI Chatbot & AI Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
123 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.