Shopify app
NewChatnative: AI Live Chat 2.0
AI live chat that sells and supports on and off...
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- chatnative
- Launched
- January 9, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$49/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 chats per month; 1000 AI trained products; Digital Employees LIMITED; AI inbox & auto-reply LIMITED; Knowledge base sync; Analytics & email follow-ups LIMITED |
| Starter | $49/month | not offered | 14 days | none stated | 1000 chats per month; 5000 AI trained products; Digital Employees; AI inbox & auto-reply (iOS & Web); Knowledge base sync; Analytics & email follow-ups |
| Pro | $199/month | not offered | 14 days | none stated | 6000 chats per month; 20000 AI trained products; Digital Employees; AI inbox & auto-reply (iOS & Web); Knowledge base sync; Analytics & email follow-ups |
| Scale | $499/month | not offered | 14 days | none stated | 15000 chats per month; 50000 AI trained products; Digital Employees; AI inbox & auto-reply (iOS & Web); Knowledge base sync; Analytics & email follow-ups |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Draft orders, order fulfillments, all order history for the last 60 days, returns, shipping information
- View discounts: Discount codes and promotions
- View store analytics: Analytics
- Edit Online Store: Online Store pages
- View other data: Price rules
Developer
chatnative
- Apps in the dataset:
- 1
- Address:
- San Francisco, CA, US
- Website:
- not stated
- Support email domain:
- plinkbio.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- AI Chatbot & Live Chat That Sells, Supports, and Builds Your Brand 24/7
- Automate Customer Support, FAQs, and Order Tracking
- Continue Conversations On and Off Your Store
- Shared Inbox with Human Visibility, Takeover and Control
- AI Growth Tools for Creators Collab, and Content Performance on IG
AI chatbot for sales and support with inbox - answers, engage, and works 24/7 on and off your store
Chatnative is an AI live chat and AI chatbot for Shopify that increases sales and automates customer support with a shared inbox. It answers questions, recommends, engage customers and handles orders 24/7. It learns your brand, products, and voice to deliver consistent, high-quality conversations. Unlike other live chat tools, it continues conversations even after customers leave your store, helping you convert more visitors and reduce support workload.
Questions and comments
Questions people ask about Chatnative: AI Live Chat 2.0, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.