Shopify app
NewSena AI Chat by Decidr
Your store’s brain — sell smarter, faster, inside chat.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Decidr AI
- Launched
- October 15, 2025
- Pricing
- From $39/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$39/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Grow | $39/month | $420/year | 14 days | none stated | AI Sales Assistant (24/7 chat); Shopify-native product recommendations; Up to 2,000 conversations/month; Order tracking & status updates in chat; Sync with store FAQs & policies; Standard email support |
| Scale | $89/month | $960/year | 14 days | none stated | Everything in Grow; Unlimited conversations/month; Priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
- Upsell
- Surveys
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, store analytics, Online Store, custom data, Shopify admin
- View customers: Customer data
- Edit products: Inventory, products, product listings, collections
- View orders: All order history for the last 60 days, shipping information
- View store analytics: Reports
- Edit Online Store: Online Store pages, Online Store script tags, theme
- Edit custom data: Metaobject definitions, metaobjects
- View Shopify admin: Files, legal policies
- View other data: Shopify Markets settings, price rules, purchase options, product and variant inventory, product tags, selling plans
Developer
Decidr AI
- Apps in the dataset:
- 1
- Address:
- L20/347 Kent St, Sydney, NSW, 2000, AU
- Website:
- www.decidr.ai
- Support email domain:
- decidr.ai
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
Relio: AI Chatbot & Sales Chat
No ratings yet · shares 72% of feature handles
Flowcart Whatsapp Chat+AI+CRM
5.0(16) · shares 71% of feature handles
AI Support Chatbot & Whatsapp
3.0(2) · shares 70% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
- Real-time product recommendations inside chat, powered by your catalogue.
- Answers customer questions instantly - no tickets, no delays.
- Understands inventory, variants, and sales logic to drive faster checkouts.
Sena is your on-site sales agent. It guides, persuades, and converts—without breaking a sweat.
Sena is an on-site sales agent built for speed, clarity, and conversion. It answers customer questions, recommends relevant products, and drives checkout — all inside the chat.
Sena is trained on your catalogue, inventory, and tone of voice. It works 24/7, never misses a beat, and gets smarter with every interaction, turning passive visitors into active buyers.
Questions and comments
Questions people ask about Sena AI Chat by Decidr, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.