Shopify app
NeweBanqo ‑ Live Chat & Chatbot
AI-powered sales and support on all your chat channels
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- eBanqo Inc
- Launched
- April 4, 2024
- Pricing
- Free to install
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.65
category median 4.65
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$15/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | $0.03 per extra customer. $0 for each of Web chat, Messenger, Instagram DM, Google Business, and CRMs. $19 for WhatsApp | 100 chat customers; Unlimited teammates; Live chat; Automated FAQ responses (basic); Inventory search via chat; Customer order tracking; Reports |
| Growth - Starter | $15/month | not offered | none | $0.03 per extra customer. $19 for each of Web chat, Messenger, Instagram, Google Business, and WhatsApp. CRMs: $0 | 600 chat customers; Unlimited teammates; Live chat; FAQ responses using AI; Inventory search via chat; Customer order tracking; Reports |
| Growth - Plus | $55/month | not offered | none | Same Add-on fees as the GROWTH - STARTER plan. Contact us for more pricing options and add-ons | 2,400 chat customers; Unlimited teammates; Live chat; FAQ responses using AI; Inventory search via chat; Customer order tracking; Reports |
| Growth - Advanced | $266/month | not offered | none | Same Add-on fees as the GROWTH - STARTER plan. Contact us for more pricing options and add-ons | 10,000 chat customers; Unlimited teammates; Live chat; FAQ responses using AI; Inventory search via chat; Customer order tracking; Reports |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 6, 2025FADIA KARAM COSMETICSMexico2 days using the app
"Really i have tried all the applications on shopify this is the best application with the best Price"
5 starsMay 15, 2024Pryde AthleticsUnited States8 days using the app
"Imagine a virtual assistant, social media manager, and a customer service department wrapped in one app. I never imagined being able to effectively use an ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- Push notifications
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- ChatGPT 172 apps
- CRMs
- Facebook Messenger 45 apps
- Google Business
- Instagram DM
- WhatsApp 319 apps
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store
- Edit customers: Customer data
- Edit products: Product listings, products, collections
- Edit orders: All order history for the last 60 days
- Edit discounts: Discount codes and promotions
- Edit Online Store: Checkout page, Online Store pages, Online Store script tags
- View other data: Product and variant inventory, product tags
Developer
eBanqo Inc
- Apps in the dataset:
- 1
- Address:
- Alpharetta, GA, US
- Website:
- www.ebanqo.com
- Support email domain:
- ebanqo.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Chat with buyers from one platform - at your desk or on-the-go (mobile)
- Monitor chats between your teammates and your customers (for quality, etc.)
- Send text and media broadcast messages to your buyers and prospects
- 24/7 AI bot to provide instant answers to customer inquires and questions
- Chatbots that turn your DM (in WhatsApp, Facebook, IG, etc) into an online store
Use AI to turn your messaging apps into 24/7 sales and support channels
Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon.
Questions and comments
Questions people ask about eBanqo ‑ Live Chat & Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.