Shopify app
NewEtkin.ai
Actionable AI agents designed to automate customer support.
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Etkin.ai
- Launched
- April 13, 2026
- Pricing
- Free plan available
- Languages
- Turkish, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.64
category median 4.65
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$159/month
band: $100 to $299
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter Package | Free | not offered | none | none stated | Up to 25 chats; 10 WhatsApp campaign messages; 1 Connected Channel; 1 User; Up to 50 Products; All Integrations; All Communication Channels |
| Standard Package | $159/month | not offered | none | $60 per 250 chat conversations. | Up to 650 chats; 2,000 WhatsApp campaign messages; 3 Connected Channels; 3 Users; Up to 1,000 Products; Basic Support; Group Training Webinars |
| Pro Package | $499/month | not offered | none | $60 per 250 chat conversations. | Up to 2,500 chats; 6,000 WhatsApp campaign messages; 10 Connected Channels; 10 Users; Unlimited Products; One-on-One Training; Dedicated Customer Representative |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsApr 21, 2026MezsiTürkiye7 days using the app
"Harika bir eklenti. Müşterilerimle 7/24 iletişim halinde kalabiliyorum. Gelen tüm mesajlara anlık olarak yanıtlar veren Etkin AI müşterilere ürün, sipariş hakkında detaylı bilgi veriyor. Eğitimi ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- Multi-language
- Real-time translation
- Agent analytics
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Instagram 359 apps
- Website Chat
- WhatsApp 319 apps
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts
- View customers: Customer data
- View products: Product listings, products, collections
- Edit orders: All order history for the last 60 days, draft orders
- View discounts: Discount codes and promotions
Developer
Etkin.ai
- Apps in the dataset:
- 1
- Address:
- Palmiye Cd. Göksu Evleri Sitesi B24A No:16, 34815, Beykoz Göztepe, İstanbul, 34820, TR
- Website:
- not stated
- Support email domain:
- etkin.ai
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 69 words.Show
- Answer customer inquiries about products and stock.
- Centralize WhatsApp, Instagram, and Web Chat in one dashboard.
- Provide real-time order tracking and status updates 24/7.
Automate support across Web, WhatsApp, and Insta with AI agents that take real actions like refunds
Etkin AI enables AI agents to execute real-time actions within your store. This allows customers to track shipments, check order status, and browse product categories independently. The platform manages both text and voice interactions, consolidating WhatsApp, Instagram, and Web into a unified inbox. This system provides 24/7 automated responses and centralizes cross-channel communication.
Questions and comments
Questions people ask about Etkin.ai, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.