Shopify app
NewKartwise ‑ AI Assistant
AI chat for product questions, hands off to your support...
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Double Cart Solutions
- Launched
- September 11, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 AI chats per month; Instant answers from your FAQ; Floating chat bubble on every page; Handoff to a human via Shopify Inbox |
| Starter | $19/month | $190/year | none | none stated | 500 AI chats per month; AI product search and recommendations; Unlimited FAQ entries and pages; Full widget theming, no app branding; Remembers preferences in messages |
| Growth | $49/month | $490/year | none | none stated | 2,000 AI chats per month; Photo search; AI product enrichment; Advanced analytics dashboard; Filtering by your own metafields |
| Pro | $99/month | $990/year | none | none stated | 5,000 AI chats per month; $0.015 per additional chat; Custom AI instructions; Custom store rules; Advanced placements options in theme; Advanced Analytics & chat rating |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Welcome messages
- Chat buttons
- Chat flows
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store, Shopify admin
- View customers: Customer data
- View products: Products, product listings, collections
- Edit orders: All order history for the last 60 days, returns
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
Double Cart Solutions
- Apps in the dataset:
- 2
- Address:
- Sheridan, WY, US
- Website:
- www.kartwise.ai
- Support email domain:
- kartwise.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
- AI answers to product, shipping, and policy questions
- Product search across your catalog with live stock
- FAQ and store page knowledge base you control
- Hand off to Shopify Inbox or your live chat app
- Chat personality, colors, and quick actions you customize
AI chat that answers product and policy questions instantly. Hands off to your team when needed.
Kartwise adds an AI assistant to your storefront that answers product, shipping, and policy questions using your catalog and store content. It searches products by description and shows matches with images, prices, and live stock. Merchants write FAQ entries and link store pages for the assistant to use. When a customer needs a person, the assistant hands the chat to Shopify Inbox or another live chat app. Store owners review chat volume, questions, and ratings from a dashboard.
Questions and comments
Questions people ask about Kartwise ‑ AI Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.