Shopify app
NewBelco ‑ Customer Support
Unified inbox with real-time order context
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Belco
- Launched
- May 25, 2026
- Pricing
- From $172/month. Free trial available.
- Languages
- Dutch, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.34
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$172/month
band: $100 to $299 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basis | $172/month | $1850/year | none | Additional charges apply for extra agents, phone numbers, SIP devices, call recordings, and add-ons. | Emails sent; AI Chat Bot features; AI Chat Bot Token Usage |
| Plus | $413/month | $4460/year | 14 days | Additional charges apply for extra agents, phone numbers, SIP devices, call recordings, and add-ons. | Emails sent; AI Chat Bot features; AI Chat Bot Token Usage; API RPM package |
| Premium | $545/month | $5886/year | none | Additional charges apply for extra agents, phone numbers, SIP devices, call recordings, and add-ons. | Emails sent; AI Chat Bot features; AI Chat Bot Token Usage; API RPM package |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Phone
- Social media
- Self-service
- Contact form
Workflow automation
- Auto-reply
- AI responses
- Ticketing
- Unified inbox
- Rule-based triggers
- Tagging
- Order tracking
- Customer notifications
- Multi-language
- Multi-store
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, orders
- View customers: Customer data
- View orders: All order history for the last 60 days
Developer
Belco
- Apps in the dataset:
- 1
- Address:
- Zaailand 106, Leeuwarden, 8911BN, NL
- Website:
- developers.belco.io
- Support email domain:
- belco.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Gorgias: AI, Helpdesk & Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Cavalry AI Customer Support
5.0(15) · shares 61% of feature handles
ResponseCX
No ratings yet · shares 48% of feature handles
HelpDesk.com AI Ticketing
1.0(1) · shares 38% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 63 words.Show
- Unified inbox for chat, email, phone, and messaging channels
- Real-time order and customer data in every conversation
- Conversation assignment and internal team collaboration
- Automation rules, tagging, and workflow management
- AI-assisted reply suggestions for faster responses
Manage all customer conversations in one inbox with real-time order context.
Belco helps merchants manage customer support across multiple communication channels in one shared inbox. Conversations from live chat, email, phone, and messaging channels are centralized and enriched with real-time order and customer data. Agents can assign conversations, apply tags, use automation rules, and collaborate internally to handle support requests efficiently and consistently.
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.