Shopify app
NewAsks: AI Chatbot & Live Chat
AI sales agent that answers, recommends & tracks orders 24/7
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Asks
- Launched
- July 21, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$39/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Free forever, no credit card; 50 AI credits, one-time (no reset); 1 team member; 50 knowledge base articles; Website widget + chat page |
| Starter | $39/month | $372/year | 7 days | none stated | 500 AI credits/month; AI trained on your whole store; Website widget + shareable chat page; Live chat inbox for 10 teammates; Auto re-sync when your site changes; Lead capture & CSAT ratings |
| Business | $149/month | $1428/year | 7 days | none stated | 4,000 AI credits/month; Advanced analytics & AI insights; SLA tracking & team reports; Revenue & conversion attribution; API access & webhooks; 25 team members; Priority support |
| Premium | $349/month | $3348/year | 7 days | none stated | 10,000 AI credits/month; Most accurate AI model; Remove Asks branding; 50 team members; MCP & developer API; Unlimited analytics history; 99.9% uptime SLA |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Self-service
- Help center
- FAQs
Workflow automation
- Response templates
- AI responses
- AI summaries
- Ticketing
- Auto-assign
- Escalation
- Tagging
- Order tracking
- Feedback surveys
- Multi-language
- Analytics
- Reports
Real-time messaging
- AI chatbots
- Multi-language
- Real-time translation
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat assignment
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, store analytics, Online Store, Shopify admin
- View customers: Browsing behavior, customer data
- Edit products: Products, collections
- View orders: All order history for the last 60 days
- Edit store analytics: Web pixels
- View Online Store: Online Store pages, theme
- View Shopify admin: Legal policies
Developer
Asks
- Apps in the dataset:
- 1
- Address:
- 131 Continental Dr, Suite 305, Newark, DE, 19713, US
- Website:
- www.asks.app
- Support email domain:
- asks.app
- English support:
- yes
- Resources:
- Privacy policy, FAQ, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 102 words.Show
- Recommends products from your live catalog, in the shopper's own words
- Adds to cart and hands over checkout, right inside the chat
- Captures leads and follows up with shoppers who weren't ready
- Answers order status and tracking questions 24/7, in their language
- Hands tough questions to your team with a summary, in one shared inbox
AI agent that recommends, checks out, and supports your shoppers 24/7 — plus a shared team inbox.
Asks installs an AI agent that knows your store. It reads your products, policies, and pages and matches your brand — no flows to build. Shoppers ask in their own words; it recommends from your live catalog, adds to cart, and hands over checkout. If someone isn't ready, it captures their email and follows up. It answers order tracking 24/7 in the customer's language and hands tough questions to your team with a summary, in one inbox for web chat, WhatsApp, Instagram, Messenger, and email.
Questions and comments
Questions people ask about Asks: AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.