Shopify app
NewAria AI Chatbot & Live Chat
AI chatbot with live support and product recommendations
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Pryxo Tech Private Limited
- Launched
- August 20, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.63
category median 4.65
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$29/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| free | Free | not offered | none | none stated | 50/month conversations; Unlimited products indexed; 1 language; Full analytics |
| Starter | $29/month | not offered | none | none stated | 300/month conversations; Unlimited products indexed; 5 languages; Smart discounts; Live chat handoff; Full analytics |
| Growth | $79/month | not offered | none | none stated | 1,000/month conversations; Unlimited products indexed; 9 languages; Smart discounts; Klaviyo + Shopify Flow; Live chat handoff; Full analytics; No "Powered by" badge |
| Pro | $199/month | not offered | none | none stated | 3,000/month conversations; Unlimited products indexed; 9 languages; Smart discounts; Klaviyo + Shopify Flow; Live chat handoff; Full analytics; No "Powered by" badge |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 6, 2026Ciara SilkeIrelandAbout 1 month using the app
"Very impressed with Aria AI Chatbot & Live Chat so far! This AI shopping assistant answers customer questions instantly, recommends products naturally, and cuts down ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
- Push notifications
- Behavior tracking
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Upsell
Customization
- Color and font
- Business hours
- Welcome messages
- Chat buttons
Channels
- Live chat
- Chatbot
- FAQs
Workflow automation
- AI responses
- AI summaries
- Escalation
- Spam detection
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Flow, Flow
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store, Shopify admin
- View customers: Customer data
- View products: Inventory, products, collections
- View orders: All order history for the last 60 days, shipping information
- Edit discounts: Discount codes and promotions
- View Online Store: Online Store pages, theme
- View Shopify admin: Legal policies
Developer
Pryxo Tech Private Limited
- Apps in the dataset:
- 2
- Address:
- Vadodara, GJ, IN
- Website:
- not stated
- Support email domain:
- pryxotech.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Zavtra
No ratings yet · shares 54% of feature handles
BestChat: AI Chatbot+Live Chat
4.7(141) · shares 50% of feature handles
Smartreply AI Customer Service
4.7(9) · shares 49% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Store-Trained AI: Learns your products, policies, pages, and store knowledge.
- Sells While It Helps: Recommends the right product, offers a nudge discount.
- Cuts Support Volume: Order status, returns and FAQs resolve without agents.
- Live Chat Handoff: Escalates to your team with full conversation context.
- Automations Included: Chat events trigger Klaviyo and Shopify Flow.
24/7 AI chatbot: Aria answers, recommends products, & live chat handoff. Turn chats into sales.
Aria is an AI sales agent that reads your live catalog, policies, and order data, so every answer is accurate. It handles product questions, sizing, shipping, order status, and return eligibility 24/7. When a shopper hesitates, Aria recommends the right product and can apply a targeted discount. When a conversation needs a human, Aria hands it off to your team with full context. Merchants can set the tone, connect discounts and email flows, and review every conversation in a shared inbox.
Questions and comments
Questions people ask about Aria AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.