Shopify app
EmergingBuilt for ShopifyAeroChat AI Chatbot, Live Chat
AI chat for sales & support on web, WhatsApp, FB,...
- Rating on Shopify
- 5.0(6)
- Reviews
- 6
- Developer
- AeroChat
- Launched
- October 20, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.73
category median 4.70
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 6
Starting price
$49/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 AI responses per month; Up to 250 products synced; Up to 250 content pages trained; Unlimited human replies & contacts; AI recommends products in chat; Order status & FAQ answers; Web chat, WhatsApp, IG, Facebook & email; Custom instructions & widget branding |
| Starter | $49/month | $468/year | 7 days | none stated | 500 AI responses per month; Unlimited products synced; Up to 2,000 content pages trained; Unlimited human replies & contacts; AI recommends products in chat; Auto-reply IG and FB comments; Video & graphics in FAQ answers; Plus everything in Free |
| Growth | $149/month | $1428/year | 7 days | none stated | 2,000 AI responses per month; Unlimited products synced; Up to 20,000 content pages trained; In-chat payment links; WhatsApp broadcast campaigns; AI chat insights & analytics; Webhooks for CRM & automation; Plus everything in Starter |
| Advanced | $349/month | $3348/year | 7 days | none stated | 5,000 AI responses per month; Unlimited products synced; Up to 100,000 content pages trained; Self-learning AI improves over time; Agent auto-translation, any language; Conversion tracking; Full API access; Plus everything in Growth |
Rating distribution
6 ratings on the listing when last refreshed.
- 5 stars6(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 25, 2026Qwang CoffeeSingapore1 day using the app
"For a lean operation, I think it is really great to have the customer service aspect taken care of with automation. One thing I really ..."
5 starsAug 17, 2026LI-HONG JADESingapore12 days using the app
"We are new to Shopify, so really appreciate their support team helping us get everything set up properly and smoothly. This will be quite helpful ..."
5 starsJul 8, 2026Andrina YvetteSingaporeAbout 1 hour using the app
"Quite straightforward to setup. Easily done in 5 mins or so. The support was also responsive and helpful in helping me get some settings working ..."
Developer replied. Read on Shopify
Screenshots
5 of 10 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: AI Chatbot Agent to automate and scale your customer support. 
2 of 5: Build custom AI workflows in plain language with no code 
3 of 5: Integrate AeroChat with APIs, Webhooks, and MCP Server 
4 of 5: Resolve support queries and deflect repetitive tickets 
5 of 5: Boosts AOV with conversational sales directly in-chat
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- File upload
- Multi-language
- Real-time translation
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Channels
- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- FAQs
Workflow automation
- Auto-reply
- Response templates
- AI responses
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Spam detection
- Order tracking
- Multi-language
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Facebook Messenger & Comments
- Gmail, Office 365, Email
- Instagram DMs & Comments
- Telegram 86 apps
- Webhooks/API
- WhatsApp Chat & Broadcast
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store
- Edit customers: Customer data
- View products: Products, collections
- Edit orders: All order history for the last 60 days, returns, shipping information
- Edit discounts: Discount codes and promotions
- View Online Store: Online Store pages, theme
- View other data: Shopify Markets settings
Developer
AeroChat
- Apps in the dataset:
- 1
- Address:
- 114 Lavender Street, CT Hub 2 #11-83, SG, 338729, SG
- Website:
- aerochat.ai
- Support email domain:
- aerochat.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
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Gorgias: AI Helpdesk & Chat
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lookfor: Scalable CX Platform
4.8(32) · shares 81% of feature handles
Flyweight AI Chatbot & AI Chat
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Quickchat AI: Chatbot & Sales
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Answer 24/7 on WhatsApp, Instagram, Facebook, Telegram, email and web chat
- Syncs your products, orders and policies so answers stay accurate
- Build your own workflows in plain words, no coding needed
- Collect payments with a secure link inside the conversation
- Reply in your customer's language with automatic translation
AI Chatbot & Live Chat to Automate Customer Service, Orders & FAQs on WhatsApp, IG & Email 24/7
Shopify AI chatbot and live chat to automate sales and support across web chat, WhatsApp, Instagram, Facebook, Telegram and email. AeroChat syncs your products, orders and policies, and answers 24/7 in your customer's language. Write your own workflows in plain English and the AI follows them every time, from order changes to returns to booking a call. Collect payments with a secure link inside the conversation. Switch between AI and your team with full control. No coding needed.
Questions and comments
Questions people ask about AeroChat AI Chatbot, Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.