Shopify app
EstablishedVerifast AI Chatbot & Helpdesk
AI Chatbot (ChatGPT) for cart recovery, helpdesk & support
- Rating on Shopify
- 4.9(143)
- Reviews
- 143
- Developer
- Verifast
- Launched
- December 11, 2023
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.76
category median 4.26
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
1%
1 of 143
Starting price
$99/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 200 chats/mo; AI training on all products; 24/7 AI powered support; AI chat in all languages; Custom bot styling; Personalise recommendations |
| Starter | $99/month | $990/year | 7 days | $0.05 for additional chat/month | Up to 1000 chats/mo; Everything in Free, plus; Custom bot flows; Real time order tracking; Basic conversion triggers; Lead generation; Control AI responses; User insights & analytics |
Rating distribution
143 ratings on the listing at crawl time.
- 5 stars140(98%)
- 4 stars2(1%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(1%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 13, 2026EUMEIndia6 months using the app
"Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and ..."
5 starsOct 1, 2026Typsy BeautyIndiaOver 2 years using the app
"We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions ..."
5 starsSep 29, 2026World of AsayaIndiaOver 1 year using the app
"With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Voice support
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Callback
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
- Cart upsell
- Checkout upsell
- Product page upsell
- Thank you page upsell
- One-click add-ons
- Pop-ups
- Custom CSS
- Custom HTML
- Multi-currency
- Multi-language
- Custom rules
Offers and recommendations
- Free gifts
- Free shipping
- Product add-ons
- Product recommendations
- Frequently bought together
- Bundles
- Volume discounts
- Tiered discounts
- AI recommendations
- Subscription upgrade
Analytics
- A/B testing
- Click-through rates
- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, custom data, other data
- Edit customers: Browsing behavior, customer data
- View products: Inventory, products, product listings, collections
- Edit orders: Draft orders, order fulfillments, all order history, returns, shipping information
- View discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Online Store: Checkout page, Online Store pages, theme
- View custom data: Metaobjects
- View other data: Locales, locations, Shopify Markets settings, price rules, publications of products on sales channels
Developer
Verifast
- Apps in the dataset:
- 1
- Address:
- A Block, Bhive Premium, Bangalore, KA, 560102, IN
- Website:
- verifast.ai
- Support email domain:
- verifast.tech
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
On Shopify, not yet in the dataset · listed as similar by Shopify
✧AiLead: FREE AI Sales Chatbot
On Shopify, not yet in the dataset · listed as similar by Shopify
Rep AI: AI Agent & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Conversagent AI Support & Chat
4.9(38) · shares 46% of feature handles
Merx ‑ WhatsApp Commerce
5.0(2) · shares 42% of feature handles
Juphy: AI Chatbot & ChatGPT
4.9(37) · shares 41% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
- Boost conversions and AOV through smart product recommendations with AI chatbot
- Recover abandonment carts with smart proactive interventions from AI sales bot
- Answer support queries, product FAQs like a live agent in all languages 24/7
- Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
- Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email
AI Chatbot automates customer service, helpdesk, recovers abandoned carts & grows sales via AI Chat.
Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store.
Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages.
AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed.
Simple onboarding. Loved globally for awesome support
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
143 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.