Shopify app
NewServiceform
AI shopper support that drive upsells and reduce blockers
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Serviceform
- Launched
- January 23, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, Finnish, Swedish, Danish, French, German, Russian, Portuguese (Portugal), Italian, Catalan
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$99/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | not listed |
| Basic plan | $99/month | not offered | 14 days | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- SMS
- Voice support
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Callback
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
- Cart upsell
- Checkout upsell
- Product page upsell
- Announcement bar
- Thank you page upsell
- One-click add-ons
- Cart drawer
- Pop-ups
- Drag-and-drop editor
- Multi-currency
- Multi-language
- Custom rules
Offers and recommendations
- Warranties
- Shipping protection
- Free gifts
- Gift wrap
- Free shipping
- Product add-ons
- Product recommendations
- Frequently bought together
- Bundles
- Volume discounts
- Tiered discounts
- AI recommendations
- Priority processing
Analytics
- A/B testing
- Click-through rates
- Conversion rates
- Optimization suggestions
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- ActiveCampaign 44 apps
- Hubspot 136 apps
- Pipedrive 19 apps
- Salesforce 75 apps
- Zapier 279 apps
- Zoho 16 apps
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- View orders: All order history for the last 60 days
- Edit Online Store: Online Store script tags
- View other data: Locations, translations
Developer
Serviceform
- Apps in the dataset:
- 1
- Address:
- Linnaistentie 20b, Vantaa, 01640, FI
- Website:
- not stated
- Support email domain:
- serviceform.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
5.0(10) · listed as similar by Shopify
Dori: AI Shopping Assistant
5.0(43) · listed as similar by Shopify
Verifast AI Chatbot & Helpdesk
4.9(143) · shares 74% of feature handles
HeiChat: ChatGPT Sales Chatbot
4.8(81) · shares 70% of feature handles
AI Agent for Sales and Support
5.0(2) · shares 68% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
- AI Agent that follows customers across pages to keep conversations active
- Upsell and cross sell products based on personalised recommendations
- Lead capture built into every conversation to build your contact list
- Customizable prompts and messages tailored to your store’s needs
- Unified dashboard to manage chats, settings, and visitor insights
AI Agent that follows shoppers site-wide to answer questions instantly and generate more sales.
Serviceform provides real-time assistance for shoppers by answering questions, showing similar products and recommendations, driving upsell and cross sell revenue with specialised widgets and capturing leads throughout the store. The AI Agent stays with the customer as they move between pages, keeping context and reducing drop-offs. Merchants can customize prompts, manage conversations, and review insights from a single dashboard.
Questions and comments
Questions people ask about Serviceform, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.