Shopify app
LeaderBuilt for ShopifyHeiChat: ChatGPT Sales Chatbot
AI Chat & LiveChat on All Channels for Product FAQs...
- Rating on Shopify
- 4.8(81)
- Reviews
- 81
- Developer
- heicarbook
- Launched
- April 26, 2023
- Pricing
- Free to install. Free trial available.
- Languages
- English, Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, Dutch
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.77
category median 4.70
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
5%
4 of 81
Starting price
$29.90/month
band: $10 to $29 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | $1 Per 200k Extra Tokens | 800k Free Tokens; 100 Products to recommend; 20 Knowledge Bases; Customizable Widgets; Switch AI Models; Mobile App |
| Pro | $29.90/month | not offered | 3 days | $1 Per 200k Extra Tokens | 500 Products; 100 Knowledge Bases; 10M Tokens/Month; 250 AI replies/month (Basic model) |
| Pro Plus | $69.90/month | not offered | 3 days | $1 Per 200k Extra Tokens | 3,000 Products; 1,000 Knowledge Bases; LiveChat/WhatsApp/Messenger Integration; 50M Tokens/Month; 1250 AI replies/month (Basic model); Comprehensive marketing tools; AI-Powered Tickets Management; Support Cloudflare to reduce spam |
| Pro Max | $299/month | not offered | 3 days | $1 Per 200k Extra Tokens | All Pro Plus Features; 400M Tokens/Month; 20,000 Products; 3,000 Knowledge Bases; Use Your Own OpenAI API Key; 10000 AI replies/month (Basic model) |
Rating distribution
81 ratings on the listing when last refreshed.
- 5 stars71(88%)
- 4 stars6(7%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star4(5%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 25, 2026DeBuyItaly9 months using the app
"★★★★★ Really excellent service. It’s easy to use, fast, and very well organized. I’ve tried several similar services, but this one really stood out to ..."
5 starsSep 17, 2026Finamac LLCUnited States7 months using the app
"We are using it and amazing results the support is great too from Carbook! we appreciate the partnership with us"
5 starsJul 27, 2026Mac Fab PerformanceUnited States5 months using the app
"Has saved me countless hours of phone calls and emails asking redundant technical questions that are listed on our website. The best AI Chatbot we ..."
Screenshots
3 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 3: Highly intergrate with platfrom so can answer almost anything. 
2 of 3: Build for global e-commerce,24/7 live no need for human 
3 of 3: Auto learn store product and turn common conversation into sales
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Real-time translation
- Push notifications
- Callback
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
- Cart upsell
- Product page upsell
- One-click add-ons
- Sticky cart
- Cart drawer
- Pop-ups
- Drag-and-drop editor
- Multi-currency
- Multi-language
- Custom rules
Offers and recommendations
- Shipping protection
- Free gifts
- Free shipping
- Product recommendations
- AI recommendations
Analytics
- Click-through rates
- Conversion rates
- Recommendation performance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
- Edit customers: Browsing behavior, customer data
- Edit products: Inventory, products, collections
- View orders: All order history
- View discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- Edit Online Store: Online Store pages, Online Store script tags, theme
- View Shopify admin: Legal policies
Developer
heicarbook
- Apps in the dataset:
- 4
- Address:
- 1942 Broadway St. STE 314C, Boulder, CO, 80302, US
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, Tutorial, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
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Dori: AI Shopping Assistant
5.0(43) · listed as similar by Shopify
Serviceform
No ratings yet · shares 70% of feature handles
Jaweb AI Chatbot & Live Chat
5.0(2) · shares 69% of feature handles
Verifast AI Chatbot & Helpdesk
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 74 words.Show
- Converting general inquiries into sales with AI-powered insights.
- For "Where is my order" can be helpful in checking and responding accurately.
- Available 24/7, supports 95+ languages.including:EN, ES, ZH, FR, DE, AR, JA, RU.
- Train AI with shop policies, PDF/TXT files and correction for customized support
- Real-time awareness of store product listing and delisting information
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & HelpDesk
A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.
Questions and comments
Questions people ask about HeiChat: ChatGPT Sales Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
81 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.