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Shopify app

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ThumbCrowd AI Commerce Support

AI chat that resolves orders and returns automatically

Rating on Shopify
No ratings yet
Reviews
0
Developer
ThumbCrowd
Launched
August 4, 2026
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#251 of 274

See the ranked table

Bayesian rating

n/a

category median 4.52

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$29/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statednot listed
Sprout$29/monthnot offered14 daysnone statednot listed
Grow$79/monthnot offered14 daysnone statednot listed
Scale$149/monthnot offered14 daysnone statednot listed

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat

Automated responses

  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates

Customization

  • Business hours
  • Welcome messages
  • Chat buttons

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, Online Store

  • View customers: Customer data
  • View products: Products, collections
  • Edit orders: Order fulfillments, all order history for the last 60 days
  • Edit discounts: Discount codes and promotions
  • View Online Store: Checkout page

Developer

ThumbCrowd

Apps in the dataset:
1
Address:
Lahore, PK
Support email domain:
thumb-crowd.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
  • AI resolves order status, WISMO, and returns instantly
  • Live Shopify order data — no guessing, real answers
  • Works on storefront chat and WhatsApp from one inbox
  • Human agent handoff when AI cannot resolve the issue
  • COD order confirmation flows via WhatsApp automation

AI live chat that resolves orders, returns, and WISMO on your store and WhatsApp automatically.

ThumbCrowd connects your Shopify store to an AI assistant that knows your live order data, customers, and inventory.

Customers get instant answers about orders, tracking, returns, and refunds — without waiting for an agent. Works on your storefront chat widget and WhatsApp from one shared inbox.

Setup takes 3 minutes: install, enable the chat widget in your theme editor, and your AI is live.

Questions and comments

Questions people ask about ThumbCrowd AI Commerce Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.